- Amazon (Atlanta, GA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Software License Management Analyst will provide support for the CCaaS Business… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect is a digital enabler and technical individual contributor with… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
- Intuit (Atlanta, GA)
- …other insights teams such as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer , Experience /UX Research, and Support Insights ... guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team,...managing vendors, and collaborating across Mailchimp's Strategy, Marketing, Product, Customer , and CX & Design teams. What… more
- Southern Company (Atlanta, GA)
- … to meter (C2M). Additionally, it includes implementing an advanced analytics platform (AAP), customer experience ( CX ) and customer engagement platform ... The ASCEND program will transform how we do business, helping us elevate the customer experience , adapt to industry changes, and implement technology that offers… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Security team is seeking a highly skilled and motivated Sr . Offensive Security Specialist to join our team. Using...standards within the team **Minimum Requirements:** + 5+ years' experience in offensive security or related field + BS… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 15+ years of overall … more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... + Serve as primary FP&A contact for AOG function Senior Leaders, including management of annual budget and periodic...Accounting or Finance or the equivalent years of work experience + Minimum of 6 years of experience… more
- Intuit (Atlanta, GA)
- …scale for the business. What you'll bring + Minimum of 5 years in Customer Experience , including leading in a highly matrixed, cross-functional, and fast-moving ... one as needed How you will lead + Assists in the research to develop customer experience and product support strategies that align with business objectives. +… more
- Concentrix (Atlanta, GA)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... Job Title: Contact Center Senior Solution Architect/Pre-Sales Job Description We're Concentrix. A...in areas such as consulting, user-centered design, voice/digital bots, customer experience , industry sectors, contact center operations,… more
- Acuity Brands (Atlanta, GA)
- …relationships outside the context of a problem **Intake:** + Point of contact for the entire CX Org to act as navigator for customer + Resolve "tier 0" problems ... Diagnose issue/need; Submit RFA/claim/CFA form on behalf of the customer per company policy **Skills and Minimum Experience... customer per company policy **Skills and Minimum Experience Required** + Associate's Degree or Technical Degree or… more
- Concentrix (Atlanta, GA)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... world. Experience the power of a game-changing career. \#LI-Remote ** Senior Salesforce Architect** **Remote (USA)** The technical architects will solution and… more
- Concentrix (Atlanta, GA)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... cause and provide recommendations. + 1+ year of contact centers and self-service channels experience + Communicate ideas to senior executives as well as internal… more
- Microsoft Corporation (Atlanta, GA)
- …problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team's mission is to transform Microsoft Cloud ... focus of our Azure CXP Engineering is to build extensible platforms, connected customer experiences ( CX ), enable digital transformation, and improve customer … more
- Acuity Brands (Atlanta, GA)
- …must be strong, natural advocates. Your entire job is to fight to improve the customer experience , which can sometimes be more difficult than it sounds + Process ... customers + You will serve as an ambassador for CX across a variety of internal orgs, participating in...but the authority, on anything that could impact the customer experience at any point and how… more