- Chestnut Health Systems (Lincoln Park, IL)
- …all screening questions. Responsibilities In consultation with the Assistant Regional Manager , during the follow-up phase the Case Tracker/Interviewer is expected ... assurance standards as specified by QA Supervisor. Consult with the Research Project Manager and other case trackers on hard to find cases. Document all follow-up… more
- STS Line Maintenance (Chicago, IL)
- …needs of the maintenance operations for our customers and ensures an outstanding experience by providing top-level service. STS Line Maintenance is one of the ... Job Responsibilities: This position reports directly to the Line Maintenance Station Manager and Station Leads. Candidate will work in close partnership with the… more
- The Cary Company (Addison, IL)
- Position Title: Customer Experience Case Manager Location: **This is an on-site role reporting to our Addison, IL facility.** Company Overview: Join our ... dynamic team as a Customer Experience Cast Manager and contribute to our mission of delivering exceptional customer experiences. As a mid-sized… more
- Publicis Groupe (Chicago, IL)
- …their passion for experimentation, to deliver proactive outcomes a seamless customer experience . In this role, the Manager will own and drive projects from ... guardians of your brand. Under the direction of dynamic leaders with hands-on experience helping disruptor and challenger brands make outsized noise in the market,… more
- R1 RCM (Chicago, IL)
- …net patient revenue and cash flows while reducing operating costs and enhancing the patient experience . As our Customer Success Manager (CSM) will serve as ... 20% + Collaborates with other R1 functions: 35% + Document the customer experience in CRM: 5% + Works collaboratively across functions to ensure operational… more
- Amazon (Oak Lawn, IL)
- …. Preferred Qualifications - 8+ years of customer -facing grocery industry experience . - Current Assistant Manager within Amazon Fresh Stores business line. ... Description We are looking for an experienced Store Manager who can bring Amazon's customer ...to learn new things, and a commitment to the customer and employee experience . Key job responsibilities… more
- Cancer IQ (Chicago, IL)
- …journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with CancerIQ's software. . Create and optimize ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you...Genetics, or a related field. . 3-5 years of experience in Customer Success, Account Management, or… more
- Burroughs (Elmhurst, IL)
- Customer Success Manager Customer Service...Equivalent Work Experience + 2 years of experience with customer account management + 2 years ... Elmhurst, IL Apply Description Customer Success Manager POSITION SUMMARY The Customer Success ...of prior sales experience in a quota-carrying role is strongly preferred +… more
- Midwest Goods Inc. (Bensenville, IL)
- …effectively with other internal platforms (eg, ERP systems, order management tools). + Customer Experience : + Ensure all customer interactions are ... vape distributor, is seeking a highly organized and proactive Customer Operations Manager to manage and optimize...between customer service processes and the company's customer experience goals. + Handle escalated … more
- Omnicell (Chicago, IL)
- ** Customer Success Manager ** The Customer ...+ Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer Success, ... solutions. **Preferred Qualifications** + Bachelor's Degree + 5 years' experience managing customer or account relationships in...or account relationships in SaaS solutions + 2 years' experience as a business manager in a… more
- Amazon (Chicago, IL)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Forrester (Chicago, IL)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... while driving great value in their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager will predict and… more
- Amazon (Chicago, IL)
- Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer ... product, and digital transformation knowledge including overcoming challenges in customer -facing roles. - Experience with selling consulting/professional… more
- Amazon (Chicago, IL)
- …engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong ... systems with a view of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level… more
- Amazon (Chicago, IL)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining and ... with cloud computing platforms and services - Knowledge of customer success operations and methodologies - Experience ...of customer success operations and methodologies - Experience with AI/ML implementation in enterprise tools - Track… more
- ServiceNow, Inc. (Chicago, IL)
- …are seeking a highly motivated, creative, and experienced Senior Product Marketing Manager , Customer Excellence to join ServiceNow's Product and Solutions ... or industry. + Ideally 12+ years of overall relevant experience with 7+ years of product or customer marketing/management focus and 4 years of experience … more
- Amazon (Chicago, IL)
- …customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS ... experience driving technology initiatives including 2+ years of customer -facing experience delivering technology enabled transformations. . Cross-functional… more
- Nestle (Chicago, IL)
- …the future of health and nutrition for patients and consumers. The Customer Development Manager is responsible for the functional management, leadership ... and Vitamins and supplements is highly preferred. * Prior experience using syndicated data to determine customer ...Prior experience using syndicated data to determine customer needs and establish the most effective pricing and… more
- CADDi (Chicago, IL)
- …Partner with other internal teams to drive customer advocacy and enhance the customer experience Requirements What will a successful CSM bring to the table: ... At CADDi, we're looking for a skilled Customer Success Manager to join our...matching, generous time off, and work/life balance. + In-depth experience in various aspects of customer success,… more
- Cornerstone onDemand (Chicago, IL)
- …of experience in Digital Customer Success, Value Engineering, or Customer Experience roles within technology or Saas industry. + Strong analytical skills ... We are looking for a **Senior Customer Success Manager ** to drive ...if you have ** + BA/BS or equivalent professional experience in Human Resources, Organizational Development or Business. +… more
