- Public Consulting Group (Albany, NY)
- …Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- US Army Financial Management Command (Fort Johnson, NY)
- …course of action. Responsible for process improvement through ongoing analysis of customer needs to increase work unit productivity and quality. Provides advice, ... as a GS-06 or higher grade in the Federal Service . For entry at the GS-8 level, status applicants...you will have to obtain this certification within two ( 2 ) years of your entry on duty in the… more