- HomeSafe Alliance (Des Moines, IA)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- HomeSafe Alliance (Des Moines, IA)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- Principal Financial Group (Des Moines, IA)
- …Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related to their ... escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the...are Monday - Friday 8:00am - 5:00pm CST. Engagement Center hours of operation are Monday-Thursday 7:25am - 6:35pm… more
- HomeSafe Alliance (Des Moines, IA)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Wells Fargo (West Des Moines, IA)
- …(LO) outlined in the job expectations below **Required Qualifications:** + 2+ years of Contact Center Sales experience or equivalent demonstrated through one ... **About this role:** Wells Fargo is seeking a Contact Center Sales Associate Manager (SAFE)...and development of staff + This SAFE position has customer contact and job duties which may… more
- IQVIA (Des Moines, IA)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly...+ Pharmacy Technician experience required + HIPAA knowledge/ experience + Call center experience … more
- Lincoln Financial Group (Des Moines, IA)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- Cupertino Electric (Urbandale, IA)
- **Posting Title:** Project Engineer - Data Center **Location:** Urbandale, Iowa **Salary Range:** $65,000 - $80,000 Final determination of a successful candidate's ... may vary depending on job-related knowledge, skills, education and experience . The pay scale listed for this position is...but how we do it is everything. **THE DATA CENTER TEAM** We build mission-critical data centers throughout the… more
- TEKsystems (Des Moines, IA)
- …organization of the Data Center . - Acts as a technical and operational contact for data center customers, vendors, and carriers as it relates to colocation, ... will be responsible for the day-to-day activities that support data center operations, support of IT systems, network services, business-critical processes and… more
- US Bank (Des Moines, IA)
- …The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact for ... Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA (https://www.youtube.com/embed/mDFks9QxNvA%22)… more
- Hy-Vee Food Stores (Des Moines, IA)
- …Title: Pharmacy Fulfillment Certified Pharmacy Technician Department: Pharmacy Fulfillment Center FLSA: Non-Exempt General Function Works in a fast-paced production ... expected number of hours + Performs mail order call center duties including data entry to prepare prescription orders...+ Assist in stocking of pharmacy supplies Education and Experience H igh school diploma or equivalent. Certified as… more
- Signet Jewelers (West Des Moines, IA)
- …and holidays * A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skills We put our ... celebrate the special moments in their lives * Strong customer service, sales, retail and/or jewelry experience ...applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we… more
- VF Corporation (West Des Moines, IA)
- …now to be part of the festive fun and share your passion for great customer service! *This position will support the store during the Holiday season with potential ... Regularly interact with consumers within the store, providing a high level of customer service. . Adhere to policies, procedures and practices that align with… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** We're looking for a ** Customer Experience Licensed Specialist 1** to join our Mutual Funds team! In this role, you'll serve as our primary ... customer service contact , providing a high level...for resolution. + Identify innovative solutions to improve the customer experience and identify voice of the… more
- Michaels (Des Moines, IA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DES MOINES-ANKENY, IA Deliver a customer centric shopping experience by managing...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
- Robert Half Office Team (Johnston, IA)
- Description Robert Half is hiring a Customer Support Representative to join their Enterprise Contact Center Team! Apply today or give our team a call at ###; ... Christin, Paige, and Erin are great points of contact ! The Enterprise Contact Center ...and verbal communication + At least 6 months of customer service or technical support experience +… more
- Highmark Health (Des Moines, IA)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Mom's Meals (Des Moines, IA)
- … + High School Diploma or GED + At least 5 years' experience in direct customer contact call center environment to including a minimum of 2 years' of ... customer escalations + Manage productivity based on call center metrics to ensure calls are being handled in...experience in a supervisory role managing direct reports +… more
- Black & Veatch (Des Moines, IA)
- …to deliver and drive sales on Utility Transformation projects primarily focused on Customer Experience , Customer Service and Billing, Advanced Metering ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...**Preferred Qualifications** + Master's Degree + 7 years of experience focused on Utility Customer Experience… more
- Sutherland Global Services (Des Moines, IA)
- …**General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + Knowledge ... needed. **Since we provide service to global customers, our center is open 24/7. These are work from home...email or instant message to consumers. Serves as primary contact for inbound customer issues. + Escalate… more