- TEKsystems (Des Moines, IA)
- …up-to-date knowledge of all programs and systems. Must have 1+ year of Call Center Experience Benefits: Eligibility requirements apply to some benefits and ... TEKsystems has a new and exciting Remote Customer Support opportunity in Des Moines, Iowa* must reside within 40 miles* Monday-Friday 8:00 am- 5:00 pm Essential… more
- IQVIA (Des Moines, IA)
- …we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you ... solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative ** is primarily responsible for fielding requests such… more
- Conviva (Des Moines, IA)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- TEKsystems (Des Moines, IA)
- …a Large Healthcare Call Center as a Member Outreach Representative Remote Outbound Customer Service Rep Main Details: Pay: $20.00/Hour Schedule: Monday ... 9:00pm EST (5:00am - 6:00pm AZ Time) Location: 100% Remote Duration: Open Ended Contract - Opportunity to go...Service Rep Necessary Experience/Skills: + 1 year of recent call center /customer support experience + Healthcare and/or… more
- HomeSafe Alliance (Des Moines, IA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- HomeSafe Alliance (Des Moines, IA)
- … environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding and ... processing customer orders. + May function as a designated representative for designated accounts. + May lead and train...interpreting trends of contact center metrics (ie, Average Handle Time, After … more
- Humana (Des Moines, IA)
- …The WFM Analyst - Scheduling will manage all scheduling processes in support of call center operations to achieve optimal resource utilization in accordance with ... performance goals and objectives. This position requires analysis of call center workload and schedule generation utilizing...to ensure effective and efficient use of resources. **Location:** Remote US **Shift:** An 8 hour shift between 8:30AM… more