- Capital One (Richmond, VA)
- Sr. Business Manager - Customer Protection **Summary:** As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and ... insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts...regularly worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Richmond, VA: $175,500 - $200,300… more
- Pearson (Richmond, VA)
- …customer expectations and requirements to ensure outstanding customer satisfaction. Business Development + Support the Program Manager with project and ... need to be self-motivated, diligent, and able to meet business and project demands within a dynamic and fast-paced...the delivery of assigned projects or programs to ensure customer satisfaction. As a successful **Project Manager ,**… more
- Capital One (Richmond, VA)
- Principal Process Manager - US Card Customer Resiliency (Hybrid) As a Principal Process Manager , in US Card Customer Resiliency, you will be part of a ... leadership on new and existing processes and provide internal customer support as needed. As a process manager...us elevate the process excellence of two very successful business areas. Customer Resiliency is a key… more
- Advantage Solutions (Richmond, VA)
- **Summary** ** Business Development Manager ** At our Company, we grow People, Brands, and Businesses!We are seeking a highly talentedBusiness Development ... the best products available in the marketplace today. **Position Summary** The Business Development Manager manages sales programs and strategic planning… more
- Humana (Richmond, VA)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring member ... to deliver on retention objectives and enterprise initiatives. The ** Customer Success Manager ** plays a critical role...organization. **Department Hours** - Shift could fall between the business hours of 7:00 am to 11:00 pm local… more
- Capital One (Richmond, VA)
- Manager , Operations Servicing Strategy, Card Customer Channels (Hybrid) As a ** Manager , Operations Servicing Strategy** , you will be part of a smart, ... from key stakeholders to ensure the technology and processes deliver breakthrough business results and radically transform customer service. **On any given… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving customer loyalty,… more
- Capital One (Richmond, VA)
- Senior Manager , Product Management, Customer Services and...to use. In this role, you will work with business partners to ensure we are providing new data ... Strategy - Data Products & Solutions Teams across Customer Services and Strategy need data in real-time to...standards are met! We're looking for an experienced product manager to join our team to help advance the… more
- Trellix (Richmond, VA)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... with responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Capital One (Richmond, VA)
- Work From Home, Senior Associate, Unit Manager , Complaints Team Lead in Customer Advocacy Office The Customer Advocacy Office (CAO) is accountable for the ... full life-cycle of Tier 3 escalated customer complaints across Capital One's US Card Division. The...Complaints Team Lead (CTL) is more than a Unit Manager . As a CTL, you will be responsible for… more
- Under Armour, Inc. (Richmond, VA)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager … more
- Acosta Group (Richmond, VA)
- …and shelving) goals at the assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business priorities. + ... systems and technology to achieve the objectives of the Customer Business Plan. Develop and maintain skill...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- Rocket Software (Richmond, VA)
- … solutions to our customers as needed + Gains an understanding of the customer business and seeks to identify opportunities where Rocket can bring added ... people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion… more
- Iron Mountain (Richmond, VA)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... customers so they can optimize their activities using the product. The Digital Customer Success Manager role is responsible for the successful continuation of… more
- Lumen (Richmond, VA)
- …us as we digitally connect the world and shape the future. **The Role** The Business Manager , Federal Programs oversees the Business Management Office (BMO) ... to meet Service Level Agreements (SLAs). **The Main Responsibilities** + The Business Manager , Federal Programs is responsible for the functions that… more
- Verint Systems, Inc. (Richmond, VA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... create, and lead efforts for delivering value to customers by understanding customer strategic outcomes, business challenges, key KPIs and providing… more
- Quality Technology Services, LLC (Richmond, VA)
- …lifecycle from new business through renewal. + Understand and translate customer business requirements and goals to applicable groups + Proactively ... need. **The Impact You Will Have:** As a **Hyperscale** ** Customer Success Manager ** you will be primary...the customer lifecycle. + Understand and translate customer business requirements and goals to applicable… more
- Capital One (Richmond, VA)
- Sr. Manager , Process Management - Business Cards & Payments The Business Cards & Payments (BC&P) organization is committed to fueling the courageous ... that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers. **The Role:** The Process Sr. Manager for Business … more
- SHI (Richmond, VA)
- **Job Summary** A GPO Contracts Business Development Manager primarily focuses on developing the overall growth of business for GPO Contracts. This position ... and develop new opportunities to grow our business . The GPO Contracts Business Development Manager will develop solid business relationships with the… more
- Capital One (Richmond, VA)
- Locations: VA - Richmond, United States of America, Richmond, Virginia Manager , Product Management - Business Cards & Payments The Business Cards & Payments ... committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offer products and services to help them do more … more