- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
- New York State Civil Service (Schenectady, NY)
- NY HELP No Agency Taxation & Finance, State Title Tax Information Aide ( Call Center ) Occupational Category Clerical, Secretarial, Office Aide Salary Grade Hourly ... representing the department, are essential.Under the direct supervision of a Taxpayer Service Representative 2 , duties may include, but are not limited to the… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Labor, Department of Title Disaster Preparedness Program Representative 3 - Albany (NY-HELPS) Occupational Category Other Professional Careers Salary ... response decisions; representing an agency or organization in an Emergency Operations Center or leadership position on the Incident Command System; and managing or… more
- St. Mary's Healthcare (Amsterdam, NY)
- …or Physician office setting working in a patient access position or call center environment required (or equivalent). Strong insurance knowledge specific ... by department leadership. Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate registration and support… more
- Albany Medical Center (Albany, NY)
- …effectively with nursing staff, physicians and other hospital departments. 2 . Demonstrates cooperation and flexibility in continually meeting patient care ... such as prescriptions for bloodwork, requisitions, safety rules and procedure manuals. 2 . Use effective written and verbal communication skills to cooperatively work… more
- Albany Medical Center (Albany, NY)
- …following: 1. Performs testing and reports/releases results on laboratory specimens 2 . Thoroughly, accurately and legibly documents test results and quality control ... 1. Reads and interprets documents such as safety rules and procedure manuals. 2 . Uses effective written and verbal communication skills to work cooperatively with… more
- Albany Medical Center (Albany, NY)
- …environment. The PASED is a hybrid position combining the Patient Access Representative position and the Health Unit Coordinator position. The position includes but ... Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate...HS Diploma, Associates Preferred + CHAA (or acquired within 2 years of hire) + Strong computer skills +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. +… more
- Fresenius Medical Center (Albany, NY)
- …from you! **PURPOSE AND SCOPE:** The professional registered nurse Inpatient RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) ... for new employees who meet the RN CAP 2 criteria or attained through advancement from CAP 1....physical demands and work environment characteristics described here are representative of those an employee encounters while performing the… more
- New York State Civil Service (Albany, NY)
- …State Comptroller, Office of the Title Information Technology Specialist 2 , SG-18(NYHELPS)Item# 00739 Occupational Category IT Engineering, Sciences Salary Grade ... systems through technical analysis, design, development, and nightly on call support.* Requires strong programming and troubleshooting skills, adaptability to… more
- New York State Civil Service (Albany, NY)
- …Agency State Comptroller, Office of the Title Information Technology Specialist 2 , SG-18(NYHELPS) Item# 01896 Occupational Category IT Engineering, Sciences Salary ... systems through technical analysis, design, development, and nightly on call support.* Requires strong programming and troubleshooting skills, adaptability to… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Labor, Department of Title Business Systems Analyst 2 - Albany (NY HELPS) Occupational Category Other Professional Careers Salary Grade 23 ... Code 12226 Duties Description Standard Duties:The Business Systems Analyst 2 (BSA 2 ) works in the Office...are not comfortable providing this information via email, a representative from our office will contact you via phone.55… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Labor, Department of Title Business Systems Analyst 2 - Albany (NY HELPS) Occupational Category Other Professional Careers Salary Grade 23 ... 12226 Duties Description Standard Duties:As a Business System Analyst 2 with the Division of Technology & Innovation, duties...are not comfortable providing this information via email, a representative from our office will contact you via phone.55… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Labor, Department of Title Administrative Assistant 1/Trainee 1/ 2 Albany (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary ... the Trainee 1, you will automatically advance to Trainee 2 .Administrative Assistant Trainee 2 : One year of...are not comfortable providing this information via email, a representative from our office will contact you via phone.Subsequent… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk. + Knowledge and experience ... troubleshooting Linux and Unix based systems. + Participate in on- call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after… more
- New York State Civil Service (Albany, NY)
- …Agency Labor, Department of Title Senior Economist Labor Research/Economist Trainee 1/ 2 Labor Research - Albany (NY HELPS) Occupational Category Other Professional ... econometrics, mathematics, operations research, research methods, or statistics. Economist Trainee 2 Labor Research (Grade 16):A bachelor's degree in economics or a… more
- New York State Civil Service (Albany, NY)
- …resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.If Civil Service Eligible ... position allocated to a Salary Grade 12 or higher. 2 . A passing score on the Boiler Inspector exam...have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.Telecommuting is available and can be… more
- New York State Civil Service (Albany, NY)
- …If you are not comfortable providing this information via email, a representative from our office will contact you via phone.55-b/c Qualifications:This position is ... and have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.Telecommuting is available and can be discussed during… more