- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk ... . This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Frankfort, KY)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Frankfort, KY)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Omni Hotels (Louisville, KY)
- …of new associates. + Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager . + Understand and be able to perform ... familiar with all technical equipment related to the Front Desk . + To be familiar with all hotel facilities...+ Minimum of 1 year Front Office or Guest Service experience required. Hospitality leadership experience outside of these… more
- ChenMed (Louisville, KY)
- …join our team. The Lead, Care Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the...co-payments, reconciles charges and submits them to the Center Manager for deposit. + Prints Patient Check-in Board for… more
- ChenMed (Louisville, KY)
- …and, as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the ... support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting… more
- Extra Space Storage (Louisville, KY)
- …Spanish preferred. -Day shift only: Office closes at 6pm. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- City Wide Facility Solutions (Lexington, KY)
- Not Your Typical Account Manager -You're the Face of Service You're not just someone who checks the boxes - you're the kind of person who spots the problem before ... the client even says a word. You thrive on service , accountability, and take pride in the relationships you...Wide Facility Solutions, we're looking for a Facility Solutions Manager (our internal title for this Account Manager… more
- HCA Healthcare (Louisville, KY)
- …about Galen! (https://galencollege.edu/about) **Position Overview:** As a State Aid and Scholarship Manager at Galen College of Nursing, you will ensure the accurate ... of non-federal financial aid packaging and disbursement, providing excellent service to both external and internal customers. 2. Work...Environment: Must be able to sit at a computer desk for eight (8) hours at a time. +… more
- HCA Healthcare (Louisville, KY)
- …to learn more about Galen! (https://galencollege.edu/about) **Position Overview:** As a Enrollment Manager at Galen College of Nursing, you will motivate, lead, and ... institutions, etc. Must be able to sit at a desk for eight hours at a time. + Degree...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Omni Hotels (Louisville, KY)
- …Brothers' coffee, baked bread, and smoked barbeque. Job Description The Overnight Manager will oversee the overnight shift, ensuring the hotel's operations run ... ensuring that all departments meet Omni Standards. The Overnight Manager works closely with the Directors of Front Office...well as with the night staff to deliver superior service to guests.This role is crucial in ensuring smooth… more
- Fresenius Medical Center (Georgetown, KY)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service...can be made. + Day to day work includes desk and personal computer work and interaction with patients,… more
- Sunrise Senior Living (Louisville, KY)
- …Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief ... limited to the essential functions listed as follows: **Customer Service ** + Oversee the community entry area for visitors,...administrative duties pertaining to the resident move-in process. **Front Desk and Bistro Areas** + Keep desk … more
- BJs Wholesale Club (Louisville, KY)
- …+ Ensures that knowledgeable service is provided to members at the tire desk . Coordinates with Home Office regarding member tire needs as needed. + Maintains an ... goals, identify and retain top talent. Members: + Guarantee service excellence through all points of contact. + Set...clear, constructive communication. + Any person working as a Manager on Duty in the State of Florida must… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- Brink's (Louisville, KY)
- …+ Working knowledge of PAI Reports a plus + Experience with applications such as Sales Force, Service Now or Zen Desk a plus + Must be capable of learning new ... Success under the general guidance of the Supervisor, Customer Success and Manager , Customer Success your mission is to deliver exceptional customer service… more
- ENFRA (Louisville, KY)
- …leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our business, but for ... and solutions development to project delivery team and Team Manager on a regular basis. * Execute and complete...on-site environments * Prolonged periods of sitting at a desk and working on a computer. * Ascending and… more
- H&R Block (Lexington, KY)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- GovCIO (Frankfort, KY)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more