- ManpowerGroup (Burlington, MA)
- Our client is seeking a Call Center Specialist to join their team. As a Call Center Specialist, you will be part of the Customer Care department ... to excellence which will align successfully in the organization. **Job Title:** Call Center Specialist **Location:** Burlington, MA (Onsite) **What's the Job?**… more
- State of Massachusetts (Chelsea, MA)
- …with a wide variety of state agencies and private entities. *Position Description:* The CSS Customer Service call center is located in Chelsea and ... customer issues that cannot be resolved at the call center by summarizing the customer...appropriate regional staff for follow-up action, and updating the customer service statistical database. * Maintains data… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and ... as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for...office. + Answer calls that come in to the call center and dispatch these calls out… more
- Pearson (Boston, MA)
- …+ High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- State of Massachusetts (Everett, MA)
- …o Superb attention to details & be able to meet deadlines o Customer service training or previous Call Center experience o Knowledge in Licensure ... apply and identify your strengths in these areas. The Call Center Representative is an integral part...programs in accordance with business plans to provide quality customer service to all customers. o research… more
- Tufts Medicine (Boston, MA)
- …**:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Preferred Qualifications** **:** 1. Two (2) ... years of customer service or call center experience working in billing, collections, or insurance. 2. Bilingual **Duties and Responsibilities** **:** The… more
- Fresenius Medical Center (Lawrence, MA)
- …REQUIRED SKILLS:** + 2 - 4 years' related experience. + Demonstrated experience in a customer service , call center or clinical environment required; ... basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Fresenius Medical Center (Waltham, MA)
- …have excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line ... laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. +… more
- Dentsply Sirona (Waltham, MA)
- …**Experience** : + High school diploma, required. + Minimum of 2 years of Customer Service , Call Center support or equivalent **Qualifications:** ... Primarily responsible for providing delightful, first contact resolution and premium customer service for all internal and external customers including… more
- TEKsystems (Boston, MA)
- … center , Data entry, Inbound call , Customer support, Health care, Customer service call center , Insurance Top Skills Details Customer ... attitude 5. Good tenure 6. Near perfect Attendance needed Customer Service Reps are taking 200 calls... service , Call center ,Data entry,Inbound call Additional Skills & Qualifications Reliable- On time Good… more
- State of Massachusetts (Boston, MA)
- …* Superb attention to detail and ability to meet deadlines * Customer service training or previous call center experience, highly desired * Knowledge ... Representative who is fluent in Spanish. The Contact Center Customer Service Representative is...* Comfort working in a high volume and fast-paced call center environment * Ability to answer… more
- Evolent (Boston, MA)
- …environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - ... the culture. **What You'll Be Doing:** Job Description **Our customer service team offers candidates the opportunity...acceptance) is a plus. * At least 1 year call center experience is required. * Ability… more
- Lowe's (Wilmington, MA)
- …+ Previous experience in Home Delivery or Market Delivery operations. + Proficient in customer service , call center operations, customer ... team members in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer satisfaction and… more
- Eastern Bank (Lynn, MA)
- …or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- Eastern Bank (Lynn, MA)
- …or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- Sedgwick (Boston, MA)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist- Background in Auto Insurance Required **PRIMARY… more
- CenterWell (Boston, MA)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Cardinal Health (Boston, MA)
- …and in-person facilitation (Zoom/Teams) + Background in Healthcare, Medical, Customer Service , or Call Center industries preferred + Proficiency in ... on training needs. **Responsibilities** + Supports global at-Home Solution Edgepark Customer Operations Business: Is responsible for learning programs that support… more
- National Safety Council (Billerica, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more