- CompuCom (Cambridge, MA)
- …team. Our client has a brand new opportunity for a qualified ** Level 2 Desktop Support Engineer** to ... MA. This role will provide deskside and general IT support in addition to focused support in...+ Knowledge of ServiceNow required + Must understand Service Level Agreements (SLA) and maintain compliance, SLA's are managed… more
- CompuCom (Boston, MA)
- …training program. We have a new and exciting position available for a qualified ** Desktop Support Technician** to join our client's team for an **onsite** ... Take your career to the next level with CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) . We offer jobs… more
- CVS Health (Boston, MA)
- …(Training will be M-F 8-4:30pm for the first 6 weeks) Preferred Qualifications: + 2 + years of desktop support experience. + Excellent Customer Service ... resolve or route issues. Acts as an intermediate hardware and software technical support resource. Escalates IT Tier 2 tickets appropriately after all… more
- Beth Israel Lahey Health (Charlestown, MA)
- …various information technology areas. **Job Description:** **Responsibilities** **:** **Responsible for Level 1 support providing basic to intermediate ... A+ Certification preferred.** **Experience:** **1-3 years related work experience required in 2 plus years of Service Desk/Field/IT Support experience supporting… more
- MIT Lincoln Laboratory (Lexington, MA)
- …emphasis is placed on the integration of design and analysis capabilities to support the rapid prototyping of hardware systems. Job Description Division 2 ... Security Services Department (SSD) departments. They will work collaboratively to support all information services projects that will advance the Department,… more
- State of Massachusetts (Chelsea, MA)
- …the state's lead office for information technology. We provide enterprise level information technology services including network management and security; computer ... operations; application hosting; desktop provisioning and management; and modern and responsive digital...The Networking Engineering Team provides reliable Network Services and support to all Commonwealth of Massachusetts customers. The networking… more
- Beth Israel Lahey Health (Charlestown, MA)
- …effective manner; maintaining and ensuring accuracy of all logged information.** **Responsible for Level 1 support providing basic to intermediate support . ... elevated support .** **Diagnose and resolve simple to moderately difficult desktop and peripherals related to interoperability, OS security issues, system access,… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Security Services Department (SSD) departments. They will work collaboratively to support all information services projects that will advance the Department, ... with Division and Laboratory goals to enable mission success. Primary Duties: 2 . Operational Management * Responsible and accountable to the Division Head for… more
- BAE Systems (Hudson, NH)
- …configuration for new and existing systems + Serve as 2 nd /3 nd level escalation support for operational systems + Work closely with other team members and ... and workstation hardware and software including authentication, file-share, and other services to support groups of heterogeneous client systems. + Document system… more
- State of Massachusetts (Chelsea, MA)
- …of vulnerabilities within the environment. * Maintain knowledge of the threat landscape. * Support executive level reporting as needed for the SOC and executive ... the state's lead office for information technology. We provide enterprise level information technology services including network management and security; computer… more
- State of Massachusetts (Chelsea, MA)
- …the state's lead office for information technology. We provide enterprise level information technology services including network management and security; computer ... operations; application hosting; desktop provisioning and management; and modern and responsive digital services to 40,000 internal stakeholders plus the residents,… more
- Broadcom (Boston, MA)
- …login account before you apply for a job. (Click Sign In > Create Account)** ** 2 . If you already have a Candidate Account, please Sign-In before you apply.** **Job ... across the entire VMware organization (sales, product management, education, R&D, and support ). You will actively expand adoption of VMware solutions within accounts… more
- State of Massachusetts (Chelsea, MA)
- …email, or work management system for all tier 1 calls. * Perform all tier 1 level triage and support as detailed in the Knowledge Base documentation. * Provide a ... problems according to standard operating procedures/knowledge base documents. * Determine level of support required to escalate/resolve issues. * Prioritize… more
- Prime Therapeutics (Boston, MA)
- …is responsible for contract administration and ensuring process adherence in support of Prime's contracting efforts with Louisiana Medicaid PBM business. This ... implementing executed agreements and establishing the appropriate documentation to support the business strategies of their department. **Responsibilities** +… more
- MIT Lincoln Laboratory (Lexington, MA)
- …vulnerability management within a collateral environment * Must have a DOD 8570 IAT Level 2 baseline certification (example: Security+ CE); or must have the ... The Advanced Technology Division performs research and development on component and subsystem- level technologies which can enable new approaches to DoD systems, and… more
- Harvard University (Cambridge, MA)
- …are still encouraged to apply; we value employees with a willingness to learn. + 2 + years of experience in a technical environment, including 2 + years of ... and maintenance. + Excel, Word, MS Project, PowerPoint, and other desktop applications. Additional Information: Please provide a cover letter with your… more
- State of Massachusetts (Chelsea, MA)
- …Senior Office 365 Engineer* is responsible for providing engineering and architecture level support to the Enterprise Messaging and E-mail Gateway environment ... the state's lead office for information technology. We provide enterprise level information technology services including network management and security; computer… more
- Zones LLC (Boston, MA)
- …and much more! IT Help Desk Technician The IT Help Desk Technician will provide Level 1- 2 support to customer's end-users. This position will provide ... Desk Analyst will troubleshoot, diagnose and resolve or escalate Level 1- 2 incidents received as necessary. What...table: + Associates Degree in computer related field AND/OR 2 years in a customer support or… more
- State of Massachusetts (Boston, MA)
- …state's lead office for information technology. EOTSS provides enterprise level information technology services including network management and security; computer ... operations; application hosting; desktop provisioning and management; and modern and responsive digital...Manager & Special Counsel* will manage and oversee EOTSS' enterprise- level contracts and provide counsel to EOTSS business units… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …is responsible for a variety of customer facing activities including the set-up and support of Stop Loss reporting, the set-up of large data files for external ... and providing input for setting and maintaining a high level of service. A critical frontline role that supports...to discuss issues and opportunities for improvements, testing and support of changes. Your Day to Day + Set-up,… more