- WesBanco Bank Inc. (Bowie, MD)
- …customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be ... including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Completes… more
- Navy Federal Credit Union (Vienna, VA)
- …the other members on the product team, including the Developers and UX representative as needed while also partnering with stakeholders to ensure what is delivered ... push for clear understanding of value Serve as an agent of change, looking for new ways to solve...Experience in market/consumer research, project management, and analysis in support of strategic planning initiatives Ability to multi-task and… more
- Humana (Washington, DC)
- **Become a part of our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to ... Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents… more
- Travelers Insurance Company (Washington, DC)
- …+ Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... education credits as mandated. + In order to progress to Claim Representative , a Trainee must demonstrate proficiency in the skills outlined above. Proficiency… more
- Travelers Insurance Company (Washington, DC)
- …+ Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... claim handling experience or successful completion of Travelers Outside Claim Representative training program required. + Valid driver's license required. **What Is… more
- Leidos (Alexandria, VA)
- …Digital Modernization Group at Leidos is seeking an Industrial Security Representative (ISR)/Contractor Program Security Officer (CPSO) supporting work for the ... requisite training. *Conduct security self-inspections, apply risk mitigation methodologies, support customer assessments, and implement security measures to meet… more
- Cardinal Health (Washington, DC)
- …the day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Questions (FAQs) + Provide customer onboarding and offboarding. + Provide account management support . + Process all IT SM tickets to completion. + Provide 24/7 Tier ... 1 support for all environments and networks supporting end users....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Travel + Leisure Co. (Alexandria, VA)
- …and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation. **Essential Job Responsibilities** + Serve as a positive ... more hours per week to meet your needs and support you throughout your career with us. Travel +...and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's… more
- Justice, Bureau of Prisons/Federal Prison System (Washington, DC)
- …vacancy KSAs or competencies; and 3. Submit the appropriate documentation to support your CTAP eligibility. NOTE: Applicants claiming CTAP eligibility must complete ... for original appointment to a position in a Bureau of Prisons institution. The representative rate for this position is $156,737 per annum ($75.10 per hour). Special… more
- EMCOR Group (Mclean, VA)
- …security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting, ... The ITTechnical Analyst is responsible for providing general IT support to ECS and the local IT support...teams as well as operational teams + Proactive change agent skills with competent follow through + Ability to… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- EMCOR Group (Mclean, VA)
- …security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting, ... **SUMMARY** TheVista Technical Analyst is responsible for providing IT support for Vista ERP to both ECS and the...teams as well as operational teams + Proactive change agent skills with competent follow through **Qualifications** To perform… more
- Oracle (Washington, DC)
- …Data Strategy & Acquisition: Drive the creation and curation of high-quality, representative datasets required for training and validating agent models, ... Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent ...to support the smooth launch of new agent capabilities. + Compliance & Risk Awareness: Ensure that… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of… more
- EMCOR Group (Mclean, VA)
- …security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting, ... technology. **SUMMARY** TheDirector of IT Operationsis responsible forthe IT infrastructure and support services provided to ECS and its Operating Companies. This is… more
- TekSynap (Fort Belvoir, VA)
- …for DoD Information Technology Portfolio Repository (DITPR) and eMASS registration. + Support POA&M oversight for the agency to include reviews, approvals, status, ... technical review per agency schedule for all systems. + Support the Enterprise Reporting Service (ERS) Score Card submission...security control baseline. The Team acts as a trusted agent to the SCA and SCAR and supports the… more
- TekSynap (Arlington, VA)
- …improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve as a further escalation point ... scalable,efficient technology that enables continuous access to data securely. In support of this mission,FDIC established ServiceNow as an enterprise platform in… more
- TekSynap (Rockville, MD)
- …Security Information andEvent Management + Experience in architecture, design, support , maintenance, and expansion of an enterprise logmanagement/SIEM infrastructure ... + Experience in monitoring an enterprise log management/SIEM server and agent infrastructure forcapacity planning and system optimization + Experience in deployment,… more
- Serco (Washington, DC)
- …of Team Submarine located in Washington, DC, where you will provide technical support covering a wide variety of Team Submarine logistics issues, including overall ... supply chain support for obsolescence resolution. As part of this dynamic...attack submarines through coordination with the associated In-Service Engineering Agent (ISEA) and ISEA Managers. + Coordinate Integrated Product… more
