- IBM (Washington, DC)
- …that embraces your unique skills and experience. Your Role and Responsibilities As a Customer Support Manager , you will be responsible for delivery and ... agencies. Required Technical and Professional Expertise + Extensive experience working as a Customer Support Operations leader providing guidance and support … more
- Koniag Government Services (Washington, DC)
- …, a Koniag Government Services company, is seeking an experienced, motivated, career and customer -oriented Program Support Manager with a Secret clearance to ... support Kadiak and our government customer in Washington, DC. _This position is for a...three weeks paid time off, and more. The Program Support Manager (PSM) is responsible for excellent… more
- Fujifilm (Washington, DC)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... with our program. The key responsibilities of a Senior Customer Success Manager include but are not...Customer Success Mgr, (2) Strategic business advice, (3) Support , (4) Operational execution, and (5) Programs, Pilots, Betas,… more
- HomeSafe Alliance (Washington, DC)
- …individual will oversee customer relationship management and lead a team of customer support supervisors and their specialists. You will be accountable for ... **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is...customer orders. + Lead training sessions for other customer service support staff as needed. +… more
- Microsoft Corporation (Washington, DC)
- We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization on ... help Microsoft customers successfully realize their business outcomes. **Responsibilities** As a Customer Success Account Manager (CSAM), you are the primary … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Customer Success Manager to shape the future of the program. Our team helps small and ... underrepresented brands, including minority-, women-, and veteran-owned businesses. The Customer Success Manager drives business growth ensuring Seller… more
- Capital One (Mclean, VA)
- Sr. Business Manager - Customer Experience Insights & Analytics **Summary:** As a Sr. Business Manager on the Customer Experience Insights & Analytics ... strategy that empowers business leaders to optimize and elevate their customer experiences by establishing transparency into how their products impact customers.… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for ... a Price Comparison Customer Experience Product Manager to join our...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Amazon (Arlington, VA)
- Description Customer Behavior Analytics (CBA) Finance seeks a Finance Manager to support CBA tools that inform financial decisions across our marketing ... and value the impact of changes made across Amazon customer experiences. The Finance Manager will partner...root causes. This individual thrives by providing data-driven decision support and business intelligence that is timely, accurate, and… more
- Capital One (Mclean, VA)
- Product Design Lead, Senior Manager (Card Segments Customer Management) We are currently seeking a Product Design Leader to lead our Card Segments Customer ... support early product definition + Advocating for the customer through human-centered design methods, including: discovery, research, whiteboard sessions, and… more
- Amazon (Washington, DC)
- …barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. * Work with a ... to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is... manager to maintain the physical safety and quality standards… more
- Amazon (Washington, DC)
- …barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - Work with a ... of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.... manager to maintain the physical safety and quality standards… more
- Amazon (Arlington, VA)
- …barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - Work with a ... Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.... manager to maintain the physical safety and quality standards… more
- Amgen (Washington, DC)
- …us and transform the lives of patients while transforming your career. **Senior Manager , Global Customer Experience Business Product Management** **What you will ... Let's do this! Let's change the world! The Sr. Manager will lead the Business Product Management vertical within...lead the Business Product Management vertical within the Global Customer and Digital Experience Capability Center, part of the… more
- Amentum (Arlington, VA)
- …opportunities for transformative change. **Responsibilities:** The duties and responsibilities of the Customer Project Manager include, but are not limited to, ... the following: + Support the customer in developing comprehensive requirement documents to support mission needs. + Act as the single point of contact for … more
- Amazon (Arlington, VA)
- Description Amazon is seeking a Sr. Product & Customer Insights Manager focused on our Alexa and Devices products lines (eg, Alexa, Echo, Fire TV). Product and ... Customer Insights is a global service that inspects, measures,...- Teamwork: Work cross functionally with peers/colleagues globally to support training, best practices, and shared opportunities. - Process… more
- Capital One (Mclean, VA)
- Locations: VA - McLean, United States of America, McLean, Virginia Manager , Product Management - Mainstreet Customer Management **Come work at the intersection ... of Capital One's core business and cutting-edge technology! Mainstreet Customer Management (MSCM) is leading the way for US...to ML-driven marketing, and we are seeking a Product Manager to continue pushing that agenda forward for MSCM… more
- Under Armour, Inc. (Washington, DC)
- Quality Assurance Manager - Customer Service **Quality Assurance Manager - Customer Service** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager … more
- GE Vernova (Washington, DC)
- …building the energy technologies of the future. What Impact you'll make: As the Site Customer Portfolio Manager located in the DC area, with a dynamic ... to achieve outcomes required. **Job Description** **What you'll do** + As the Customer Portfolio Manager , you will serve as a liaison between internal/external… more