- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 34174 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to distributed PC/networking… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for an upcoming ** Help Desk Support Specialist** to be part of a dynamic team ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT....Our work depends on a Technical Help Desk Professional joining our team to support … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- COMSO, Inc (Fort Meade, MD)
- …Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support . + Work ... with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet… more
- General Dynamics Information Technology (Bethesda, MD)
- …Obtain:** None **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech Support ,Troubleshooting ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A… more
- TekSynap (Rockville, MD)
- …of the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the ... hours of 7:30 am to 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. + Provide 24x7 emergency support for… more
- TekSynap (Fort Meade, MD)
- …to determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM ... various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and...all incidents and requests + Provide a positive client support experience + Monitor systems and peripheral equipment, system… more
- Excentium (Falls Church, VA)
- …LEVEL: Secret CITIZENSHIP: US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support for incident ... the use of application software tools and/or infrastructure components. + The Help Desk Specialists provide support through analysis and problem resolution… more
- Booker DiMaio, LLC (Washington, DC)
- …additional experience can be substituted for a Bachelor's degree. We are seeking a skilled Help Desk Technician to support a dynamic team onsite in ... Kubernetes among other technologies. Key Responsibilities: + Provide first and second-level support for system issues. + Monitor, prioritize, and resolve support … more
- TekSynap (Washington, DC)
- …to higher support levels when necessary. + **Team Management:** Supervises help desk staff, including hiring, training, and evaluating performance, while ... information technology, or business administration) + 5 to 8 years' experience in IT support or help desk roles, with at least 2-3 years in managing a team… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... LANT Customer Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels… more
- Global Resource Solutions (Washington, DC)
- …for the position of Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- Technical and Project Engineering LLC (TAPE) (Alexandria, VA)
- Hybrid JOB SUMMARY The Help Desk / Trainer shall provide support to end users for basic computer, application, system, device, access, and hardware issues ... Responding to telephone, email, and online requests for technical support . + Documenting, tracking, and monitoring problems using applicable...well as that of others in the workplace. To help us maintain a safe workplace, everyone must be… more
- Koniag Government Services (Washington, DC)
- … support + Migration Services support + Mobile Device Management (MDM) Services support **Shared Service and Help Desk Services support , such ... Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and cloud)… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... resolving issues, escalating calls, creating master tickets, and transferring tickets between the help desk tiers of support . + Develop and maintain the IOO… more
- TekSynap (Silver Spring, MD)
- …Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support including hardware and software diagnostics and resolution, as ... our team supporting the FDA IT BPA in Silver Spring, MD. The FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users… more
- Three Saints Bay (Fort Belvoir, VA)
- …Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a IT Help Desk Support at Fort Belvoir, VA **Position Responsibilities:** + ... **IT Help Support (4335)** Location **Fort Belvoir, VA** Job Code **4335** \# of Openings **1** Apply Now… more