- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for an upcoming ** Help Desk Support Specialist ** to be part of a dynamic ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept... Specialist shall provide full-service, Tier I help desk support including: +… more
- Global Resource Solutions (Washington, DC)
- … Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist II provides support to end users on a variety of issues. ... problems. Responds to telephone calls, emails and personnel requests for technical support . Documents, tracks, and monitors the problem to ensure a timely… more
- ICF (Washington, DC)
- … covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to ... candidate will have a broad knowledge of project support and coordination. The Help Desk Support Specialist will report to a divisional or bureau… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,IT Tech ...GDIT, people are our differentiator. As a Customer Service Support Specialist you will help … more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we ... seek a talented and cleared Help Desk Specialist to play...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- General Dynamics Information Technology (Arlington, VA)
- …turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard activities at Arlington, VA. At ... Desk **Skills:** Customer Service, Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support...differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional… more
- TekSynap (Rockville, MD)
- …of the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES...Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to… more
- TekSynap (Silver Spring, MD)
- …**Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS ... TCP/IP, DNS, DHCP, VPNs, and basic network troubleshooting to help diagnose and resolve connectivity issues. + Active Directory:...and group policy application is often essential. + Remote Support Tools: Proficiency with remote support tools… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 4 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... **Description** Responsible for providing desk side support to end users...and senior level techs as needed, provide expertise to help solve difficult problems + Refresh of XRs to… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a Tier 1/Tier 2 Service Desk Specialist who has a TS/SCI to support a government customer in the Washington DC ... area. This will be a Swing Shift position onsite. They will help support end users and field calls coming in. They will troubleshoot tickets, and escalate to… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS**...calls, creating master tickets, and transferring tickets between the help desk tiers of support .… more
- Koniag Government Services (Washington, DC)
- …Technologies (KET),** a Koniag Government Services company, is seeking an Information Technology Support Specialist Level IV to support **KET** and our ... Technologies LLC is seeking a highly experienced Information Technology Support Specialist Level IV to provide advanced...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- SAIC (Washington, DC)
- … Engineer with a minimum of 7 years of experience providing desk side support , acting as IT Support Specialist specializing in troubleshooting of complex ... activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end...problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager… more
- COMSO, Inc (Fort Meade, MD)
- Customer Support Specialist I (TS/SCI w/ Polygraph) FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... to provide first contact resolution for Tier 1 (Service Desk ) and Tier 2 (Escalation) support via...requesting organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively… more
- American Humane (Washington, DC)
- …visionary and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission ... American Humane is seeking an experienced Helpdesk Specialist . This position will be hybrid out of...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system. +… more
- CACI International (Washington, DC)
- Onsite Support Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular ... broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely,...well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System… more
- TEKsystems (Washington, DC)
- …directory, Windows, Customer service, Hardware, Technical support , Office 365, O365, Service desk , Help desk support , Deployment, Ticketing system ... operating systems, applications, and hardware. . Provide hardware and system support to end-users for desktops, laptops, mobile devices, peripherals and conference… more
- Serco (Washington, DC)
- …Facility Security Specialist in the PMS397 Washington Navy Yard Facility. This Security Specialist will support an active contract with the US Navy in the ... Washington, DC area. As part of the Assistant Security Specialist duties, you will be supporting assess to 397 spaces (including all administrative daily duties),… more
- Indigo IT, LLC (Washington, DC)
- …and maintain processes, procedures and instructions for end-users and Help Desk technicians. + Provide advanced end-user support for collaboration tools (eg, ... Audio Visual Specialist Washington, DC SUMMARY: Founded in 2001, Indigo...serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and… more