- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Technical Support ,Troubleshooting **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - DAY SHIFT Transform... TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop,… more
- HTC Global Services Inc (Bethesda, MD)
- …a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer ... systems, hardware, and software, both over the phone and in person. Additionally, the help desk technician will respond to customer inquiries to provide … more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support for incoming ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- Leidos (Washington, DC)
- …the Healthcare sector. The program provides a range of IT services, including help desk , desk side support , Windows & Mac workstation support , ITSM, ... responsible for ensuring the successful delivery of phone and desk side support services to the federal...for providing Tier 2/Tier 3 end user services and technical support . + Manage up to 15… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- TekSynap (Washington, DC)
- …to higher support levels when necessary. + **Team Management:** Supervises help desk staff, including hiring, training, and evaluating performance, while ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + ** Technical Expertise:** Possessesa solid understanding of IT systems,...administration) + 5 to 8 years' experience in IT support or help desk roles,… more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all Help… more
- General Dynamics Information Technology (Washington, DC)
- …improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of Energy at our ... Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:**...stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your… more
- US Courts (Washington, DC)
- Summary Help Desk Support Specialists at this level of function provide help desk support for end users and provide technical support in ... knowledge, skills, and abilities to successfully perform the duties of the Help Desk Support Specialist may be substituted for the degree requirement.… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... the purpose of providing expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides … more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company...at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA ....to reduce user problems. + Provide local and remote Technical Support Services for end user ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join..., Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist** to be part of a dynamic team to ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- General Dynamics Information Technology (Washington, DC)
- …in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist II you will provide support to end users on a variety of ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Computers,Information Technology (IT),Peripheral… more
- COMSO, Inc (Fort Meade, MD)
- …Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support . + Work ... with a small team providing service availability monitoring and help desk support for internet-like... experience with a Bachelor's Degree in a Business, Technical or Math related field. Five (5) years with… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …1 year experience as a help desk supervisor or 2 years as a help desk lead + Solid technical and troubleshooting skills + Candidate must have ... continuous service delivery demands. The Technical service desk supervisor will create tickets, support medical... or IT experience for degree) + 3 years Help Desk or IT experience + At… more
- CACI International (Washington, DC)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage ... is looking for a range of entry to SME-level Help Desk (Service Desk ) Specialists...Responds to telephone calls, email and personnel requests for technical support + Documents, tracks, and monitors… more
- Huntington Ingalls Industries (Fairfax, VA)
- …for a short video: https://vimeo.com/732533072 Job Description HII Mission Technologies is seeking a Help Desk Support professional to support the US ... Cause (root cause), and Correction (resolution) + Work cooperatively with other technical support groups for troubleshooting via bridge/phone calls, emails and… more