- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead… more
- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General Information** Press space or enter keys to toggle section visibility City Washington State/Province District ... software problems that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service...day to day procedural and technical direction to other helpdesk and field associates. + Develop a solution that… more
- GCyber (Arlington, VA)
- GCyber is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to support a high profile DISA customer. As a Tier 2 Lead CAB Manager for Tech Control, you ... high levels of customer satisfaction. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will:...Control, you will: + Oversee Tier 2 Tech Control Helpdesk operations, ensuring prompt resolution of issues with switches,… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client… more
- BAE Systems (Washington, DC)
- **Job Description** BAE Systems is seeking a skilled Tier 2 mobile device helpdesk representative to join our team supporting client in Washington DC area.This ... be available based on position level and/or job specifics. **Tier 2 Helpdesk - Mobile Devices** **110771BR** EEO Career Site Equal Opportunity Employer. Minorities… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The HSPD-12 Helpdesk - ... Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. Essential Duties & Responsibilities: +… more
- Amazon (Arlington, VA)
- …Senior Program Manager to join the Global Real Estate and Facilities (GREF) Helpdesk team. The GREF organization is responsible for creating the spaces that inspire ... Strategic Operations & Execution: Design, implement, and continuously refine GREF Helpdesk processes across multiple channels and teams. Develop and maintain process… more
- TekSynap (Arlington, VA)
- …+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high ... Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting DISA JSP… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 34955 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests… more
- Cayuse Holdings (Andrews AFB, MD)
- …on minimizing risk through the delivery of quality outcomes. **Primary Focus** The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support ... $65,000.00 - USD $70,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1930/ helpdesk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-MD-Andrews Airforce Base_ **ID** _102815_ **Category**… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... our government customer in Arlington, VA. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety… more
- Insight Global (Arlington, VA)
- …*Test and evaluate computer hardware, software, and/or systems (networks) *Perform periodic maintenance of the computer network (WAN/LAN, hardware, and software) ... *Troubleshoot computer-related problems; develop and implement solutions to those problems in a timely manner *Understand and be understood by non-IT employees/customers *Work independently and as part of a team of technicians *Make decisions quickly and… more
- American Public Power Association (Arlington, VA)
- …and overall IT strategy. Work closely with managed service provider (MSP), outsourced helpdesk and IT technology vendors to resolve technology issues. Reports to the ... + Under the leadership of the Senior Director, IT, manage external IT helpdesk vendor relationship to monitor submitted IT tickets and ensure follow-up and ticket… more
- National Gallery of Art (Washington, DC)
- …ensuring that they are managed according to incident management processes. Provides helpdesk management and oversite of operations and maintenance (O&M) using the ... National Gallery's Service Now helpdesk ticketing system to ensure the timely fulfillment of end-user assistance requests. Collaborates with Oracle support: Works… more
- Advantage SCI (Washington, DC)
- …and return to the government for destruction. * Coordinate with the ITSC Helpdesk trouble shooting HSPD-12 credentials to identify whether issues are related to ... are related to computer credentialing, refer the employee to the ITSC Helpdesk . * Operate and support CCure 9000 and PassagePoint Global experience applications.… more
- Public Consulting Group (Washington, DC)
- …and administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan health + Manage multiple projects and clients simultaneously with a keen ... to data or reporting requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of contact internally for Regional Teams… more
- Eliassen Group (Washington, DC)
- …similar role supporting and implementing HR related systems (CORE HR, Recruiting, Helpdesk , Compensation, Learning, Talent). + Minimum of 3 years of experience ... features/functionality in Oracle Fusion HCM environment (CORE HR, Recruiting, Helpdesk , Compensation, Learning, Talent). + Experience migrating from Responsive to… more
- NCR VOYIX (Annapolis, MD)
- …adhere to the contractual SLAs at the L3 Service Level + Monitor and analyze Helpdesk entries to ensure client needs are properly met + Perform daily monitoring of ... to satisfy customer requirements + Answer incoming phone calls and monitor helpdesk phone queues for customer support and troubleshooting. BASIC QUALIFICATIONS: +… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health, ... dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work… more