• IT Service Desk Supervisor

    Arena Technical Resources, LLC (Washington, DC)
    …support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day ... IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location:… more
    Arena Technical Resources, LLC (03/04/25)
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  • Service Desk Manager

    TekSynap (Silver Spring, MD)
    …team and foster a culture of ownership, accountability, and high-quality service delivery. The IT Service Desk Manager will ensure superior customer ... of industry accepted standards and best practices related to IT Service Desk operations +...QUALIFICATIONS** + ITIL 4 Managing Professional (preferred) + HDI Service Desk Manager or HDI… more
    TekSynap (03/06/25)
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  • IT Specialist (Financial Systems Help…

    National Gallery of Art (Washington, DC)
    Summary The Help Desk Manager is responsible for leading the operations and maintenance activities to provide support for users of the Oracle Financials system. ... This role involves managing day-to-day operations of the help desk , troubleshooting system issues, and ensuring timely resolution of financial application-related… more
    National Gallery of Art (03/08/25)
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  • Help Desk Incident Manager

    TekSynap (Washington, DC)
    …& Qualifications** **RESPONSIBILITIES** + **Incident Response** + Lead the response to critical IT incidents, ensuring that normal service is restored as quickly ... cloud technologies. + Previousexperience managing incident response teams or handling major IT incidents. **Overview** We are seeking aHelp Desk Incident… more
    TekSynap (03/04/25)
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  • Service Desk Manager

    TekSynap (Fort Belvoir, VA)
    …Professional (PMP) certification or equivalent experience preferred **Overview** We are seeking a Service Desk Manager to provide technical support for our ... & Qualifications** **RESPONSIBILITIES** + Lead team of 20 Technical IT and Asset Management Specialists in the execution of...capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-… more
    TekSynap (03/04/25)
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  • Service Desk Manager -HQ

    GovCIO (Washington, DC)
    **Overview** GovCIO is currently hiring for a Service Desk Manager . This position will be located in Washington DC and will be an onsite position. ... USD $142,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5620/ service - desk - manager -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-5620_… more
    GovCIO (02/19/25)
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  • Tier II Service Desk Specialist

    NuAxis Innovations (Washington, DC)
    **Tier II Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... are currently seeking a talented and motivated **Tier II Service Desk Specialist** for a Full-Time position....Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT more
    NuAxis Innovations (03/12/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... actively seeking a capable and motivated Service Desk Analyst to join our IT team....of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher… more
    MPR Associates (03/11/25)
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  • Service Desk /EOC Manager

    Guidehouse (Silver Hill, MD)
    …of Supervisory role + 24x7 on call experience + Extensive experience running a Service Desk or Operation Center. + Experience with Incident Management (Remedy, ... will be responsible for monitoring and responding to incidents, escalations, and customer service request. + The position will assist in coordination of all customer… more
    Guidehouse (02/14/25)
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  • Service Desk Agent (Third Shift)

    William C Brown Inc (Bowie, MD)
    …year of Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10… more
    William C Brown Inc (01/20/25)
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  • Tier 1 Service Desk Analyst

    ERP International (Washington, DC)
    …and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with cleints directly to support and ... ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC...regular tracking and summary inputs to the Serivce Area Manager as needed. + Work extensively directly with DFC… more
    ERP International (03/05/25)
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  • Asset Manager Service Desk

    ERP International (Washington, DC)
    …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... and Coordinate Asset Management activities and asset interactions for client IT infrastructure + Lead Asset Management support; coordinate any needed ServiceNow… more
    ERP International (01/28/25)
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  • Service Desk Representative - 1st…

    Koniag Government Services (Vienna, VA)
    …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
    Koniag Government Services (01/08/25)
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  • Help Desk Tier II Technician

    TekSynap (Washington, DC)
    Service Desk Support Services contract. The contract provides and operates an integrated IT Service Desk and IT support services. These services ... are fully patched, anti-virus software and System Center Configuration Manager (SCCM) software are installed. + Use remote diagnosis...Commission's IT users and their systems. Our Service Desk is the Single Point of… more
    TekSynap (03/14/25)
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  • Front Desk Coordinator (Hostess)

    Silver Diner Development, LLC (Bethesda, MD)
    …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
    Silver Diner Development, LLC (02/20/25)
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  • Front Desk Coordinator (Hostess)

    Silver Diner Development, LLC (Washington, DC)
    …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
    Silver Diner Development, LLC (02/20/25)
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  • Help Desk Support

    TekSynap (Fort Meade, MD)
    …Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and requests regarding the ... peripheral equipment, system processing, and error listings + Perform IT administration and functions - user adds, moves and...ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get… more
    TekSynap (01/08/25)
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  • Front Desk Hospitality

    Silver Diner Development, LLC (Washington, DC)
    …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
    Silver Diner Development, LLC (02/20/25)
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  • IT Service Delivery Lead

    Dentons US LLP (Washington, DC)
    …our everchanging and fast paced environment. This position will report directly to the IT Service Delivery Manager . **Responsibilities** + Supervise the ... IT Service Delivery Lead Chicago, IL,... IT Service Delivery Lead Chicago, IL, USWashington DC, DC,... Delivery Lead. This position will supervise the Firm's service desk team, their processes and their… more
    Dentons US LLP (03/12/25)
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  • Quality Assurance Manager

    TekSynap (Washington, DC)
    …highest levels ofmanagement; + Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the performance of help ... standards and procedures. + Conduct regular audits of help desk interactions and service tickets to assess...initiatives to enhance the quality and efficiency of help desk operations. + Collaborate with IT and… more
    TekSynap (03/04/25)
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