- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Analyst to begin an exciting and ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- General Dynamics Information Technology (Annapolis, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service,Information Technology (IT) ... **Req ID:** RQ193553 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret… more
- NANA Regional Corporation (Alexandria, VA)
- …the field of computer science or a related discipline is preferred. + At least two entry/ mid - level IT certifications such as A+, CCNA, network+. + A good base of ... IT knowledge to draw upon and be able and willing to learn new applications and related hardware devices. + Prior experience with IBM Maximo is preferred. + Knowledge of technical security systems such as CCTV, alarms, and access control is a plus but not a… more
- Warner Bros. Discovery (Washington, DC)
- …you are supported, here you are celebrated, here you can thrive. **CNN Desk Newsgathering Intern: DC - Summer 2025** **Application Deadline: Friday, February 28th** ... provided. + Interviewing will take place from February through mid -April. A WBD team member will contact you if...offer career-defining opportunities to learn valuable skills that will help you prepare for a successful future. **Ready to… more
- Serco (Washington, DC)
- **Position Description** We're seeking a dynamic and experienced mid - level , Test and Evaluation (T&E) Business Management Analyst to join Serco's Amphibious Ship ... characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67555/ mid - level %2c-test-and-evaluation-%28t%26e%29-business-management-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- Belay Technologies (Laurel, MD)
- …all the client, server, storage, network devices, Etc. + Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution ... for system compliance + DoD 8570 compliance with Information Assurance Technical (IAT) Level I is required. Technology Stack of applications(s) with which this role… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... Support: + Lead junior, mid , and senior level techs as needed, provide expertise to help...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- SAIC (Washington, DC)
- …and upgrades, and general troubleshooting and problem resolution. + Escalation point for Junior and Mid - level desk side engineers. + Must be able to manager ... manner. + Lead junior, mid , and senior level techs, provide expertise to help solve...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... System Administrator to join our team. **Responsibilities:** As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Palo Alto Networks (Washington, DC)
- …that impacts our lives in the digital age. **Your Impact** + Perform high- level sales planning, leading to accurate forecasting of the business + Generate volume ... In close partnership with your Systems Engineer, you'll demonstrate mid -market account selling strategies into a mix of install...sales specialists, the services team, sales ops (including deal desk and the response team), and others + Stay… more
- DCCA (Fort Meade, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... DCCA is looking for TS/SCI w/Polygraph cleared Junior to Mid - Level Systems Administrators with Linux and Windows...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From… more
- BAE Systems (Washington, DC)
- …of solutions as needed to support missions and functions + Provide and track help desk support for internet and intranet sites through email, phone, and ... **Job Description** This position is for a ** Mid - Level SharePoint Developer** to provide technical and project leadership support for web development,… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Proven experience in data center operations, system administration, database management, help desk operations, network design, project management, and technical ... in special projects as required. + Acts as a lead for junior and mid - level staff; leads and mentors direct report(s) to grow the leadership team on the… more
- HUB International (Mclean, VA)
- …supported by over 19,000 professionals in 600 offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We ... VA** office. The selected individual will be responsible for managing the trading desk for the centralized wealth management portfolio and trading platform and will… more
- Leidos (Arlington, VA)
- …This includes all aspects of Field Services (job control, desktop support, help desk , voice support, routine requirements, technical refresh, personal wireless ... contractor customers at the PNT (Pentagon). + Manages a mid -sized team consisting of experienced professionals comprised of both...- $203,275.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee… more
- Leidos (Arlington, VA)
- …Directs day-to-day Field Services at PNT including job control, desktop support, help desk , voice support, routine requirements, technical refresh, personal ... contractor customers at the PNT (Pentagon). + Manages a mid -sized team consisting of experienced professionals comprised of both...- $162,150.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …will require excellent oral and written communication skills. We seek a high level of energy towards providing best-in-class service across the organization, with a ... the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents...+ Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. +… more