- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Mid - Level Service Desk Support (TS SCI Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District ... . **Position Description:** CGI Federal is currently looking for a Service Desk Support candidate with active Top Secret SCI… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... unable to be remediated by junior and mid - level engineers. Updates status of queued service ...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Mid - Level Web Application Developer (Top Secret Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District ... . **Position Description:** CGI Federal are currently looking for Web Application Developers- Mid with active Top-Secret clearance to support a large project for a… more
- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements. This candidate will support unclassified equipment,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** We're seeking a dynamic and experienced mid - level , Test and Evaluation (T&E) Business Management Analyst to join Serco's Amphibious Ship… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …role. * Experience with Atlassian Software products (JIRA, Confluence, SAFe Agile Principles Service Desk , etc.) * Active Top-Secret SCI clearance. Please note ... ** Mid - Level Business Analyst (TS SCI Clearance)**...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …* Active Top-Secret clearance. * Experience with Atlassian Software products (JIRA, Confluence, Service Desk , etc.) * Proven experience as a UI/UX Designer with ... ** Mid - Level UX/UI Designer (TS SCI Clearance)**...** Mid - Level UX/UI Designer (TS SCI Clearance)** **Category:** Analytics...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Analyst to begin an exciting and ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- Belay Technologies (Laurel, MD)
- …client, server, storage, network devices, Etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. ... for system compliance + DoD 8570 compliance with Information Assurance Technical (IAT) Level I is required. Technology Stack of applications(s) with which this role… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid - level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... 10% travel is anticipated for ship checks. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive motion. Periodic… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated Mid - Level Marine Mechanical Engineer (Auxiliary) to support the United States Coast Guard (USCG)'s Ship ... at the start of employment. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive...preferred. + Experience with DoD ACAT I or DHS Level I shipbuilding programs preferred. + Familiarity with ABS,… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated Mid - Level Human System Integration Analyst to support the United States Coast Guard (USCG)'s Ship Design ... I-9/E-Verify at the start of employment. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive motion. Periodic… more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... unable to be remediated by junior and mid - level engineers. Updates status of queued service ... management system. + Escalation point for Junior and Mid - level desk side engineers. +… more
- SAIC (Washington, DC)
- …and upgrades, and general troubleshooting and problem resolution. + Escalation point for Junior and Mid - level desk side engineers. + Must be able to manager ... that were unable to be remediated by junior and mid - level engineers. + Oversee the ticket queues...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- SAIC (Washington, DC)
- …+ Customer service and communication skills + Troubleshooting Microsoft Windows 10 ( mid - level ) + Installation and configuration of new machines in a Windows ... in a very fast-paced environment. Must have strong customer service skills and be able to multitask between hardware...environment ( mid - level ) + Smart cards / PIV cards… more
- American Humane (Washington, DC)
- … of organizational skill; able to juggle multiple competing priorities. + Demonstrates high level of customer service orientation. + Sound judgement and high ... welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission critical...to the IT Manager. Responsibilities : + Provide first level support to the end-users on hardware, software and… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + ... oral and written communication skills. We seek a high level of energy towards providing best-in-class service ...the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents… more
- ManTech (Mclean, VA)
- …services, software systems engineering and/or application development to restore service and/or identify problems. + Special non-commercial systems administrator ... with network services, software systems engineering and/or application development to restore service and/or identify problems. _All Roles:_ + Local travel may be… more
- Fresenius Medical Center (Lanham, MD)
- …mission, core values and customer service philosophy to ensure quality service while maintaining a high level of efficiency management. **PRINCIPAL DUTIES ... issues as they arise with management of a 24/7/365 service . + Day to day work includes desk and personal computer work and interaction with patients, facility… more