- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide ... levels of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our… more
- Arena Technical Resources, LLC (Washington, DC)
- IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: ... Washington, DC Position Overview: We have an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service … more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... the FDIC Service Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the Service Desk team in a… more
- TekSynap (Silver Spring, MD)
- …Team Leadership & Development: + Lead, mentor, and develop a team of service desk professionals, creating an environment that promotes teamwork, growth, and ... Proactively identify areas for improvement and drive initiatives to optimize service desk efficiency and effectiveness. + Oversee the development and maintenance… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- Looking for a Service Desk Lead to work on the Service Desk , which is the first line of support for our customers. The ideal candidate possesses ... outstanding customer service , technical aptitude, experience as a service desk supervisor and a desire to "own" customer incidents and requests to… more
- General Dynamics Information Technology (Arlington, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a Service Desk Specialist joining our team. At GDIT, people are our differentiator. We ... are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful in this… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware issues of… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We have a great opportunity for a dynamic Service Desk Specialist in Springfield, VA. This position will require an ... position is required to be onsite. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT)… more
- NuAxis Innovations (Washington, DC)
- **Tier II Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... our team NOW! We are currently seeking a talented and motivated **Tier II Service Desk Specialist** for a Full-Time position. **Job Summary:** The Service … more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …customer calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of ... equivalent relevant experience + 5 plus years in the IT Operational areas ( Service Desk , Operations, etc) + 3 plus years computer operations/helpdesk + 3 plus… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Travel: Local * * * **The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT)… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its… more
- Koniag Government Services (Vienna, VA)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... will be a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution… more
- Tesla Laboratories. Inc. (Washington, DC)
- …is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- CACI International (Arlington, VA)
- Service Desk ITSM Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Service Desk ITSM Specialist to drive the adoption and enhancement of IT Service … more
- GovCIO (Washington, DC)
- …IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience. Current… more