- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... job, team, and community.We are currently seeking a talented and motivated **Tier I Service Desk Specialist ** for a Full Time position. The Tier I Service… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... (S) Troubleshooting and issue resolution for Azure-based services + (A) Customer service and issue prioritization - ServiceNow ticketing system + (A) Problem-solving… more
- TEKsystems (Odenton, MD)
- Description Job Description GDIT is in search of a junior level service desk specialists to perform within password resets, answering phone calls, ... , Windows 10, Windows os, Active directory, Windows server, Office 365, Service desk , Windows, Ticketing system Top Skills' Details 1) MUST HAVE an active… more
- Tesla Laboratories. Inc. (Washington, DC)
- …is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- CACI International (Fort Meade, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in...and incident management for support. * Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist : - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at the ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial incident response, documentation,… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk ...customer service . + Demonstrated experience working help desk issues in a classified environment. + Excellent oral… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing ... to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call resolution, collaborates with… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities ... Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an… more
- Select Medical (Rockville, MD)
- **Overview** **Position:** Patient Service Specialist **Location:** Rockville, MD **Type of Employment:** Full-time **Schedule:** Monday, Tuesday, Thursday ... have an exceptional experience - starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side… more
- Select Medical (Silver Spring, MD)
- …- starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side and business side of our center. ... protected under applicable law._ Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/352659/medical-front-office patient- service - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814) Share this job **Job ID** _352659_… more
- Select Medical (Odenton, MD)
- **Overview** **Position:** Medical Front Office -Patient Service Specialist **Location:** Odenton MD **Type of Employment:** Full-time **Schedule:** Weekdays ... have an exceptional experience - starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side… more
- Select Medical (Fairfax, VA)
- **Overview** **Position:** Patient Service Specialist **Location:** Fairfax,VA **Type of Employment:** Full time **Schedule:** Weekdays - Monday/Wednesday ... have an exceptional experience - starting at the front desk . That's where you come in. As a patient service specialist , you'll manage both the patient side… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …1-3 years of customer service experience. Prefer 1-3 years as a Customer Service Representative or Help Desk operator. **Other Job Specific Skills** + Strong ... Performs a variety of intermediate user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents the problem,… more
