- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst,...vendors to identify and resolve problems + Confer with senior engineering staff to resolve more complex problems +… more
- CACI International (Arlington, VA)
- …exceed customer-defined Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and ... Help Desk Analyst Job Category: Information... Help Desk Analyst Job Category: Information Technology Time Type:...The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Sr . Tier II Help Desk Analyst to begin an exciting and challenging ... career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and… more
- Themis Insight (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) ... Military expertise to every case. We are hiring a Sr . System Administrator to work in the Ft. Meade,...Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a...users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and… more
- GovCIO (Washington, DC)
- …incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier -1-service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- SAIC (Andrews AFB, MD)
- …and projects. + Provide technical assistance and training to users. + Troubleshoot and resolve Tier 3 help desk tickets. + Perform performance, server, and ... **Description** SAIC is seeking a ** Senior Azure Cloud Computing Engineer** to join the...to improve efficiency and service delivery. + Collaborate with senior stakeholders to align technical solutions with mission objectives… more
- ManTech (Arlington, VA)
- …of servers/network devices/security appliances **Basic Qualifications:** + 4 + years' experience working tier 1/2 computer help desk + DoD 8570, Information ... **ManTech** is seeking a motivated, career and customer-oriented ** Senior System Administrator** to join our team at...them updated with status of their requests. + Perform TIER 1 SAFES Domain Support + Coordinate and interacting… more
- SAIC (Washington, DC)
- …tickets are detailed appropriately and dispositioned in a timely manner. Tier 2 & Tier 3 Deskside Senior Level Support: + Lead junior, mid, and senior ... **Description** Responsible for providing desk side support to end users for complex...hardware and software in a diverse environment. + Provides Tier 2 and Tier 3 deskside end… more
- SAIC (Washington, DC)
- …detailed appropriately and dispositioned in a timely manner. + Lead junior, mid, and senior level techs, provide expertise to help solve difficult problems + ... **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support...problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager… more
- G2 Ops, Inc. (Arlington, VA)
- …company standard annual performance reviews in place, plus excellence awards for recognition , your performance will be rewarded and appreciated, we promise! So, you ... your work is secure. You will have a shiny desk at our G2 Ops office and the ability...look forward to learning more about you! Role 2: Senior Software Engineer Internal Job Code: Sft-SrSftEng-002 Location: Our… more
- Marriott (Bethesda, MD)
- …and troubleshooting in partnership with the Corporate IT discipline. . Manning on-site Help Desk and providing off-site systems support as business needs ... delivered by the Department. The team partners with attorneys, Senior Law Leadership, and corporate IT discipline leadership to.... Liaise with hardware vendors, hardware repair, and 2nd/3rd tier internal iT resources as needed to resolve issues.… more
- Serco (Washington, DC)
- …with multiple internal and external teams, including customers, cellular carriers, Tier 2 technicians, specialized reach-out/project teams. + Do the troubleshooting ... well as work independently and with sufficient knowledge to present projects to senior management. + Ability to effectively use Microsoft Suite. + 10% Travel… more