- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist ** Location...technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support… more
- Leidos (Rockville, MD)
- …and software utilities. + Responds to telephone calls, email and personnel requests for technical support . + Documents, tracks and monitors the problem to ensure ... Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the... is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets… more
- BAE Systems (Washington, DC)
- **Job Description** The Video Teleconference Specialist role will provide onsite support to a Federal Government client in Washington, DC. This role provides ... (VTC), technology for collaboration, meetings, training, and specialized use meeting rooms. Tier 2 support working to troubleshoot equipment and provide onsite… more
- General Dynamics Information Technology (Washington, DC)
- …Experience** : Minimum three (3) years of security experience as a junior security specialist . + **Required Technical Skills** : Must be proficient in Microsoft ... to make a personal impact as a **PERSONNEL SECURITY TIER II SAP ADJUDICATOR.** Join a high optempo, mission...ADJUDICATOR.** Join a high optempo, mission critical team in support of a DoD joint service organization at the… more
- M. C. Dean (Washington, DC)
- …lives, and changing the world for the better. We are seeking a **Network Technical Specialist 1** to join our **Security and Electronic Systems (SES)** business ... issues for physical security systems and networks + Provide Tier 3 support to the system administration...interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical… more
- Chenega Corporation (Fort Belvoir, VA)
- … Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- EAB (Washington, DC)
- …recent awards. For more information, visit our Careers page. The Role in Brief Partner Support Specialist This role is open in our Washington DC office. Primary ... usability of EAB products and services, while providing daily Tier 1 support to our partner community....tickets. + Partner closely with Strategic Leaders to provide technical and functional support for partners +… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with...tools available to you. + Provides first contact resolution technical support via incoming phone calls, to… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user...systems are configured in accordance with DoD-published Security and Technical Information Guides (STIGs). + Work with System Administrators… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …systems. + Recommend improvements and or new products to reduce costs, simplify the operational support . + Creates and prepares end-user, tier 1 support , and ... system processes and workflows. + When needed can provide support to end users from tier 1...including configuration and administration + SAP and/or Oracle EBS support experience is a plus + Technical … more
- SOS International LLC (Fort Belvoir, VA)
- …** to join our team in support of our government customer. The Customer Support Specialist will provide technical assistance and support to end ... to better support the government customer environment. + Provide technical support during product demonstrations, conduct training of government end… more
- General Dynamics Information Technology (Arlington, VA)
- …management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provide technical assistance to computer users. ... Responds to telephone calls, email and personnel requests for technical support . + Documents, tracks, and monitors...the problem to ensure a timely resolution. + Provides second- tier support to end users for either… more
- Amentum (Arlington, VA)
- ** Support Equipment Quality Control Specialist , Journeyman** serves as a coordinator and single point of contact for SE related requirements. Provides advice on ... requirements and reporting financial status on all applicable projects. Supports SE technical evaluations. Provides support for aspects of SE including reviewing… more
- NTT America Solutions, Inc. (Washington, DC)
- …configuration, and administration of SAP S/4HANA and addressing ticket escalations from our Tier 1 support while maintaining defined SLAs. This support ... or new products to reduce costs, simplify the operational support . + Prepare end-user, tier 1 ...and administration. + .lS/4HANA or Oracle EBS administration and support experience is a plus + Technical … more
- Leidos (Washington, DC)
- …Local Area Network (C-LAN). Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with users locally and ... Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support for multiple...(DHCP) and Domain Name System (DNS). + Comfortable discussing technical information with users and other support … more
- National Gallery of Art (Washington, DC)
- …after the EBS has been decommissioned. Responsibilities As the Information Technology Specialist , you will: Provide technical expertise in database query and ... of data management, and Oracle financials data warehouse initiatives. Provide technical expertise with the architecture, administration, maintenance, support ,… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …lifecycles and sanitizations. + Providing technical expertise in installing and troubleshooting Tier 1 support to the customer. Team is also responsible for ... SSBI (T5) **Job Family:** Telecommunications **Skills:** Computer Literacy,Microsoft Windows,Peripheral Devices, Technical Training **Certifications:** Security+, CE - CompTIA-Security+ CE **Experience:**… more
- Utilities Service, LLC (Washington, DC)
- … specifications, and contract documents for site-civil projects. + Provides field technical support in multiple construction specializations such as field ... **Description** We are currently seeking a **Civil Construction Specialist ** to work with Dominion Energy on Construction Projects. This is a field position and… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- Provide on-site Tier 2.5 support . This includes planning and delivery of customer support services including installation, troubleshooting, user assistance, ... application of information security/Cybersecurity policies, principles, and practices * Support spans desktop, server, and network components. **Minimum Qualifications**… more