- BAE Systems (Washington, DC)
- …about delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a ... IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will...+ Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington,...Answering calls, executing request fulfillment actions, providing functional user support , training issues, initial diagnostics/troubleshooting, account management,… more
- Koniag Government Services (Washington, DC)
- …infrastructure and provide front-line support and troubleshooting. The Tier 1 Network Administrator will be the initial point of contact for network ... **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... teammate on our NOC, you'll be challenged with hard support problems where you will coordinate with other NOC...closure across Network OPS staff to include: + Completes initial categorization of Service Requests (type, sub-type, location device,… more
- NuAxis Innovations (Washington, DC)
- …and track Incidents, Service Requests, and Problems in the ITSM tool + Perform initial diagnosis and resolve Tier I issues; escalate unresolved issues per SLA ... ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to… more
- RTX Corporation (Springfield, VA)
- …team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of ... one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked,… more
- GovCIO (Washington, DC)
- …staff to escalate more complex problems. + Provide initial point of contact ( Tier 1 support ) for users experiencing hardware, software, and basic network ... Junior IT Support Help Desk Specialist will primarily focus on initial incident response, documentation, and resolution of common IT issues, working closely with… more
- Cleo (Annapolis, MD)
- …verbal and written content to customers. **Your Qualifications** + Bachelor's Degree or 1 + years of Technical Support work experience + Customer Service ... ** Support Engineer I** Remote - US The SupportEngineer Iprovides initial contact with customers, assessing andassistingwith technical issues and customer… more
- BAE Systems (Washington, DC)
- …Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1 ** analysis and support for zero client, thin client, thick client, ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage… more
- Defense Health Agency (Fort Belvoir, VA)
- …is based on a tier scale, determined by the position specialty, grade and location. Tier 1 : $121,020 - 300,000 Tier 2: $145,000 - 320,000 Tier ... hospital is also tasked with maintaining unique capabilities to support continuity of government operations in the event of...of government operations in the event of crisis. The $ 1 .03 billion, 1 .3 million-square-foot facility opened in… more
- Coinbase (Washington, DC)
- …Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from ... operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests… more
- Oracle (Washington, DC)
- …measure supply base performance. * Manage supplier compliance to regulation by determining affected tier 1 and tier 2 supplier manufacturing sites, access ... industry standard requirements. Will also provide assistance and backup support to other process owners. * Engage with electronic...Corporate programs. Programs and assignments will vary over time. Initial focus will be on forced labor, country of… more
- Oracle (Washington, DC)
- …reporting process. * Leverage GHG emission data and sensitivity analysis to determine which tier 1 and tier 2 supplier products and manufacturing sites ... * Work on other compliance projects and provide backup support to other process owners. What are we looking...Corporate programs. Projects and assignments will vary over time. Initial focus will be supply chain Scope 3 greenhouse… more
- Intelligent Waves (Fort Belvoir, VA)
- …+ Create incident tickets, reports (BMC Smart Reporting), tasks, and work orders. + Support Tier I - III system, networking, and engineering personnel to ensure ... seeking a Network Operations and Security Center (NOSC) engineer to to support monitoring large-scale operations on a high-profile DOD contract. The contract… more
- V2X (Indian Head, MD)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... explosives / energetics processing, decontamination, demilitarization, and demolition to support our Government customer. #clearance Responsibilities Major Job Activities:… more
- Coinbase (Washington, DC)
- …Communications, or a related field. * 3+ years institutional sales experience at a Tier 1 Exchange or Financial institution. * 3+ years of experience managing ... social media) to qualify leads and introduce Coinbase's value proposition. * *Sales Support :*Assist senior sales team members in all phases of the sales cycle,… more
- Ankura (Washington, DC)
- …professionals provide insight throughout the entire litigation life cycle, from initial strategic planning to settlement administration. We leverage our unique ... will then be worked on in collaboration with Ankura practitioners + Support our national business development outreach initiatives which will require initiating and… more
- Crash Champions (Waldorf, MD)
- …and complete all parts ordering: Quickly and accurately order parts based on initial estimates and supplements; Communicate with parts vendors to order parts as ... in Service King's estimating platform - make corrections as necessary + Support Body Technicians with parts knowledge: Supply reference materials to Technicians to… more