- Cardinal Health (Augusta, ME)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- Carrington (Augusta, ME)
- …and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of ... Customer Service BK Specialists in the day-to-day operations of mortgage...plus annual bonus.** **What you'll do:** + **Carries out supervisor responsibilities in accordance with the organization's policies, procedures,… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- TD Bank (Windham, ME)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet...frontline + Completes Customer transactions and utilizes Customer relationship management tools to engage in… more
- Barnes & Noble Education (South Portland, ME)
- …within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic ... administration, alumni, and the general public to provide outstanding customer service to sell or rent books,...year round as a part-time Supervisor . The Supervisor will provide assistance to the management … more
- CVS Health (Cape Elizabeth, ME)
- …following up of allactivities + Effectively communicate information both to and from store management and crews 2. Customer Service + Assistcustomers with ... consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager...service . When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the… more
- Highmark Health (Augusta, ME)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Ryder System (Augusta, ME)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Carrington (Augusta, ME)
- …a hybrid schedule based out of our Westfield office!** The Loan Admin Service Support Supervisor provides leadership, training and supervision to employees in ... the department; follow up for completion to ensure that service standards are consistently met. + Assist in the... standards are consistently met. + Assist in the management of processing all aspects of borrower incoming and… more
- Highmark Health (Augusta, ME)
- …+ None **Preferred** + Bachelor's Degree **EXPERIENCE** + 5 years in Customer Service + 1 year in a leadership management **Preferred** + None **LICENSES AND ... contribute to highest levels of performance. **ESSENTIAL RESPONSIBILITIES** + Perform management responsibilities including, but limited to: involved in hiring and… more
- Global Elite Group (Portland, ME)
- …Type Full Time Job Shift Any Category Security Lead Description Shift Supervisor - Aviation Security Company Location: Portland International Jetport ( PWM )- ... regulations, and ensuring the highest levels of professionalism and service delivery. This position requires exceptional leadership, situational awareness, and… more
- Concentrix (Augusta, ME)
- …Case management Queues and routing rules SLAs and entitlements Knowledge management Customer Service workspace + Implement Omnichannel capabilities such ... Home (https://jobs.concentrix.com/) "Job Details **Dynamics 365 Customer Service & Omnichannel Consultant** Information Technology Other Location United States… more
- Family Dollar (Lewiston, ME)
- …standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required ... We're seeking a Customer Service Associate to join our...other related duties as may be required by their supervisor ._ _Please note, this job description is not a… more
- Cayuse Holdings (Augusta, ME)
- …computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong ... **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Concentrix (Augusta, ME)
- …Service and Omnichannel processes. + Design and configure Dynamics 365 Customer Service features including: + Case management + Queues and routing rules + ... SLAs and entitlements + Knowledge management + Customer Service workspace...Unified routing + Workstreams, sessions, and agent scripts + Supervisor dashboards and real-time insights + Define and optimize… more
- Hannaford (Gorham, ME)
- …with established department standard practices, in the absence of the Hannaford To Go Supervisor . * Support excellent customer service and goodwill by role ... 462422 Address: USA-ME-Gorham-99 Main Street Store Code: Store 08350 Management (7246907) Hannaford Supermarkets started out as a fresh...modeling and providing high standards in customer service and sales building. * Support… more
- Comcast (Brunswick, ME)
- …order to provide (or remove) services to the customer . Completes all customer interactions as required. + Performs service calls. Troubleshoots the drop from ... of the work are recorded for entry in the customer 's account. + Determines acceptability of service ...Reports any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate. + Reconciles… more
- Northern Light Health (South Portland, ME)
- …operations of clinical support services in a manner that ensures exceptional customer service , maximized staff productivity, and a smooth transition of ... 8:00 AM to 5:00 PM *Weekend position** Summary: The Supervisor of Patient Access Management is responsible...critical thinking and follow through with referrals, scheduling, and customer service . + Holds team accountable for… more
- Fujifilm (Augusta, ME)
- …AER manufacturers with products. + Support of VIP customers as directed by direct supervisor or HCUS- ESD Executive Management . + Work with the Product ... to promote the use of core products within prospective customer accounts, maintain current customer accounts to...regional and national trade shows as requested by direct supervisor or Executive Management . + Adhere to… more
- Growth Ortho (Windham, ME)
- …setting experience or other revenue cycle experience such as financial counseling, customer service , scheduling or patient access . Knowledge of Orthopaedic, ... . Strong problem solving, conflict resolution and facilitation skills . Excellent customer service skills . Excellent communication and interpersonal skills,… more