- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- Randstad US (Ann Arbor, MI)
- info sys analyst . + ann arbor , michigan + posted... Services + Work on SNOW ticketing queue; creating help desk tickets + Support Conference Rooms ... + Be able to troubleshoot video conference rooms + IT COMPTIA certifications; 2+years + General knowledge of networking...to 5pm education: Bachelors responsibilities: + Service Walk-Ups (Front-Line IT person) at IT Service Station for… more