- CACI International (Arlington, VA)
- …Local * * * **The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid -level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent Job Category: Information...etiquette in responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
- TekSynap (Chantilly, VA)
- … Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the ... for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on installation, adaptation, configuration… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- CACI International (Forest Heights, MD)
- …+ Leverage technical background to guide troubleshooting and incident management for VIP support + Demonstrate sound customer service and telephone etiquette in ... Tier 1 Help Desk Specialist Job Category: Information Technology Time Type:...software, software configuration control and systems. Functions as a mid -level subject matter expert in legacy customized client systems.… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... programs, standards, and regulations. Typical Responsibilities: + Provide technical support and documentation for ship feasibility, concept, preliminary and contract… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated Mid -Level Marine Mechanical Engineer (Auxiliary) to support the United States Coast Guard (USCG)'s Ship ... programs, standards, and regulations. Typical Responsibilities: + Provide technical support and documentation design, develop, and evaluate the operation of… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Agency (FEMA)Public Assistance (PA) disaster recovery initiatives in multiple disciplines to support in Zone 2 across the Midwest. These positions are deployment… more
- Leidos (Quantico, VA)
- …Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network modernization ... efforts to provide Sailors, Marines and the civilian workforce the tools they need to be more efficient at increasing naval capabilities and further empowering the Navy Marine Corps team to compete and win. **Your Main Objective** - Assist information… more
- Choice Hotels (North Bethesda, MD)
- …Maintaining and providing records of current asset levels. + Resolving escalations from the IT Service Desk and handling client support requests as well as ... franchisors, has an exciting new opportunity as our IT Support Specialist 2 in the Desktop Services Team. Desktop...high-quality lodging options from limited service to full- service hotels in the upper upscale, upper mid… more
- Parsons Corporation (Chantilly, VA)
- …to join our team! In this role you will get to **P** **rovides technical support and customer service to the organization's users of computer applications and ... troubleshooting, designing, and implementing fixes .Providing basic user training in support of off-the-shelf applications and office products as well as some… more
- Acclaim Technical Services (Mclean, VA)
- …DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology ... Division working in McLean, VA. Seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT support … more
- United States Senate Federal Credit Union (Alexandria, VA)
- …phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform, prioritizing and carrying issues to resolution. + ... the team to provide helpdesk coverage during an early, mid , or late shift as needed, taking on incidents...Provides customer-centric service and support , reflected in survey data… more
- Sciolex Corporation (Chantilly, VA)
- …senior personnel and subordinate offices located in the Pentagon. On average, 50% of support is provided from NRO designated desk located within the J2 Office. ... fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... office, supporting government offices, other contractors, and higher headquarters mid to upper-level staff. Is assigned to support... mid to upper-level staff. Is assigned to support key, critical acquisition programs. You will be part… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... which is responsible for the development, acquisition, production, fielding, and lifetime support of critical surface ship systems. This mid -level position will… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid -level Marine Electrical Engineer to support the United States Coast Guard (USCG)'s Ship Design Team in ... including education, qualifications, and experience. Typical Physical Activity: Primarily desk /computer work in an office environment. May involve: repetitive… more
- SHINE Systems & Technologies (Reston, VA)
- …Junior- mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support . + Ability to work in a fast-paced ... with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition systems operational environment...environment. + Outstanding customer service skills with the ability to multi-task + Outstanding… more
- G2 Ops, Inc. (Arlington, VA)
- …elaborate. For this opportunity, we are seeking a highly motivated, team-oriented Mid Systems Engineer, to support engineering projects across multiple domains. ... or developing predictive models, we provide the tools and support to make AI an integral part of your...your work is secure. You will have a shiny desk at our G2 Ops office, plus the opportunity… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid -level Tier II Help Desk Technician to begin an exciting and challenging ... maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations… more