- GovCIO (Arlington, VA)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/4960/ senior - customer - support - professional ... **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side support… more
- Rocket Software (Washington, DC)
- …**Collaboration Network** + CSE Functional Leadership Team + Sales and Pre-Sales teams + Support & Product Development + Customer Success + Customer ... people truly BELIEVE in what they're doing!** **Job Description Summary:** This Senior Project Manager will lead the delivery of complex modernization projects… more
- Rocket Software (Washington, DC)
- …fostering knowledge sharing across teams. + Implement coaching frameworks to support exceptional customer experiences and project outcomes. **Cross-Functional ... delivery to keep them informed on progress, collaborate on customer challenges, and seek their support in...company (or equivalent related experience). + 6+ years leading senior -level customer -facing project managers in a strategic… more
- ICF (Arlington, VA)
- Description ** Customer Experience Senior Advisor** ICF is a mission-driven company filled with people who care deeply about improving the lives of others and ... relationships within and outside of an organization? We're currently hiring a Customer Experience Senior Advisor to help build a cybersecurity-focused… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... experience with our program. The key responsibilities of a Senior Customer Success Manager include but are...and a business advocate. * Deliver timely, accurate and professional operational support to all Sellers in… more
- MongoDB (Washington, DC)
- …a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn ... Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and the… more
- PingWind INC (Annandale, VA)
- Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA) Description Pingwind is looking for a ... Senior Director of VA Customer Engagement. Responsibilities...secure prime opportunities and sub-contracts. + Build and maintain customer relationships within VA to support a… more
- Amazon (Arlington, VA)
- …escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a ... Description The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead… more
- Amazon (Arlington, VA)
- …senior -level leader to join its Global Outsourcing (GO) team within the Amzon Customer Service (CS) organization. As a Senior Vendor Manager for the Americas, ... you will be responsible for delivering excellent customer experiences by managing outsourced partner relationships and driving operational excellence and compliance.… more
- Amazon (Arlington, VA)
- …commitments. This customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive leadership. You will ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...Supply Chain, and Finance along with high visibility to senior leaders at AWS. This position requires that the… more
- Amazon (Arlington, VA)
- …with your customer 's mission ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector ... needs to AWS leadership, product, and engineering teams To support the evolution of the AWS customer ...resources here to help you develop into a better-rounded professional . Work/Life Balance We value work-life harmony. Achieving success… more
- Capital One (Mclean, VA)
- Senior Manager, Data Analysis - Digital Customer ...date. + At least 5 years of experience performing professional data analysis work + At least 5 years of ... decision-making. The DCX Analytics team focuses on understanding the breadth of customer touchpoints within authenticated sessions on our industry leading mobile app… more
- Amazon (Herndon, VA)
- …AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with ... against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization is a… more
- Capital One (Mclean, VA)
- Senior Software Engineer, Back End (Card Tech - Customer Management) **Do you love building and pioneering in the technology space? Do you enjoy solving complex ... doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking** **Back End Software Engineers** **who are passionate about… more
- Amazon (Arlington, VA)
- … customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements ... Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled...business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Description:** Seize your opportunity to make a personal impact as a ** SENIOR OPERATIONS SUPPORT SPECIALIST** supporting a national security program for ... in the heart of our nation's capital. As a Senior Operations Support Specialist, you are critical...weight in excess of 25 lbs + Location: On Customer Site, Arlington, VA The likely salary range for… more
- Amazon (Arlington, VA)
- …cycle through iterative feedback mechanisms. You are a partner for the AWS Account, Support , and Service teams to convey customer and partner feedback and ... Manager, you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will...be required to travel to client locations and deliver professional services as needed. About the team About AWS… more
- Amazon (Arlington, VA)
- … customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements ... Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled...business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise… more
- Rocket Software (Washington, DC)
- …is a full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the ... This role will be in our IBM System Z professional services team working on customer engagements...established and proven Rocket standards. + Will collaborate with customer , partners, Rocket technical support team and… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... + Receive customer trouble tickets and service requests for desktop support . + Respond to service requests, enter them into the ticketing system, and… more