- SAIC (Reston, VA)
- …Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and ... automated + Provide input for technology requirements impacting service catalog and/or request fulfillment + Support engineering and design of service… more
- Leidos (Camp Springs, MD)
- …the Strategic Operations Manager develop strategic communications regarding changes to the service catalog . + Assist the contract UX Manager, augmenting the ... Government staff, in building and updating the AFNCR ITS Service Catalog . + Assist the contract UX... service delivery and customer experience. + Analyze service request templates, ticket queue routing, Remedy… more
- System One (Ashburn, VA)
- …we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide ... Job Title: Service Desk Location: Hybrid Work Model reporting to...point of contact within ETS for issue resolution and request fulfillment . Our mission is to extend… more