- Deloitte (Rosslyn, VA)
- …+ Experience creating customer journey maps and documenting user experience interaction + Proficiency in both qualitative and quantitative program ... the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of...Customer Strategy & Design we elevate the Human Experience . We help clients and account teams design innovative… more
- Marriott (Bethesda, MD)
- …as well as development-ready designs with specifications . Partners closely with the Customer User Experience to ensure continuity across Customer ... Experience & Business Process, the Flex Director, Associate User Experience plays a critical role in...customer and associate journey. The ideal candidate has experience rooted in an empathetic understanding of both the… more
- Koniag Government Services (Washington, DC)
- …mail, and operating systems. The ideal candidate is a team player with proven experience as a SME Computer User Support Specialist. Below are the qualifications ... Services company, is seeking an experienced highly qualified professional SME Computer User Support Specialist to support KDS, and our Department of Housing and… more
- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department...federal and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible… more
- Koniag Government Services (Washington, DC)
- …mail, and operating systems. The ideal candidate is a team player with proven experience as a Journeyman Computer User Support Specialist. Below are the ... Services company, is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department of… more
- Koniag Government Services (Chantilly, VA)
- …electronic mail, and operating systems.The ideal candidate is a team player with proven experience as a Junior Computer User Support Specialist. Below are the ... Solutions, LLC** a Koniag Government Services company, is seeking a Junior Computer User Support Specialist to support **KDS** and our government customer .… more
- SHINE Systems & Technologies (Washington, DC)
- …them to work efficiently using our partners products. They have a passion for user enablement, are advocates for our customers' success and collaborate with ... days per weekTravel: Not required. The Role: + FSR User Support specialists use their problem-solving skills to be...and the core of its day-to-day work is handling customer support tickets. + Experience providing … more
- Qualtrics (Reston, VA)
- …an equivalent field + Experience with Digital/Adoption Marketing and/or Digital Customer Success + Prior experience building and deploying ... experience , retention and maturity across our global customer base. **How You'll Find Success ** You...a variety of products and channels to improve active user engagement with multiple customer segments and… more
- Norstella (Washington, DC)
- …& deliverables meet the needs of our customers, & that Customer Experience remains high. + Contribute your Client Success expertise to cross-functional ... based on the analysis of the Salesforce case studies, user metrics and customer interactions. + Achieve...work collaboratively, manage change, and resolve conflict + Demonstrable Customer Success leadership experience , across… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for ... a Price Comparison Customer Experience Product Manager to join our...form a hypothesis and define metrics to identify the success of product initiatives - this is the role… more
- Under Armour, Inc. (Washington, DC)
- …data from multiple sources for use within dynamic email building. * Direct experience with Salesforce Content Builder, Journey Builder, user initiated sends, ... Professional, Customer Marketing Developer **Professional, Customer Marketing...will suit an individual who is passionate about consumer experience and marketing, is an intellectually curious self-starter, works… more
- American Heart Association (Arlington, VA)
- …by operating at the intersection of business, technology, and user experience . + Sets goals, defines success , organizes and motivates business, technology, ... spans the entire product development life cycle from identifying customer needs to defining user experiences, ensuring... feedback to iterate on product features and optimize user experience . + Seasonally evaluate impact of… more
- Amazon (Arlington, VA)
- …help you develop into a better-rounded professional. Basic Qualifications - 4+ years of experience as a user experience (UX) designer, product designer, ... skills to launch a project on a trajectory to success ? Are you familiar with security best practices for...networks? At AWS, we're hiring experienced Frontend Engineers with experience in designing user experiences and interfaces… more
- Ford Motor Company (Washington, DC)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity ... a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of...and building and managing backlogs + 3+ years of experience writing sub-epics, features and user stories… more
- Aston Carter (Germantown, MD)
- …for advanced troubleshooting of customer issues, helping achieve a positive customer experience , and supporting our commercial team and programs. You will ... the product. + Help achieve a successful and positive customer experience . + Report and track trend...support or application engineer role. + Understanding of the user interface and operation of Android and iOS cellular… more
- Parsons Corporation (Centreville, VA)
- …enhance service request support + Act as A key contributor to shaping the customer experience strategy across various touchpoints and channels; you will actively ... Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer feedback for management review and coordinating with internal… more
- Amazon (Arlington, VA)
- …-friendly experiences that balance velocity with quality, ultimately enhancing Amazon's customer experience worldwide. We are seeking an exceptional leader ... to join our team as Senior Manager of Customer Education and Enablement (CE&E). This pivotal role will...infrastructure, playing a crucial part in our company's continued success and innovation. If You're passionate about how enabling… more
- Amazon (Herndon, VA)
- …UX challenges and demonstrate scalable, user -friendly design solutions. - Experience planning and executing effective customer research, solo, or in ... and visual design specifications for mobile first web experiences - Contribute to user experience design guidelines and documentation of best practices and… more
- Leidos (Reston, VA)
- … Customer Experience team and will support the effort to provide an enhanced customer and user experience (UX) across a large set of stakeholders and ... users. They will apply best practices in user and customer experience , organizational...users for changes. + Establish metrics for measuring the success of customer engagement initiatives. + Use… more
- Marriott (Bethesda, MD)
- …Dataverse, and Viva with a vision for simplicity, automation, self-empowerment, and user experience . Overall experience in developing technical solutions ... technical solutions in the workplace technology space geared at maximizing the end user experience . This includes a clear understanding of key business processes… more