- Banfield Pet Hospital (Laurel, MD)
- Shift Lead Position Profile The role of the ... Lead is to perform the duties of a Client Service Coordinator when not filling in or assisting ... about being a member of the team. Providing professional, efficient and exceptional client service ( lead by example), ensuring all associates do the same, to… more
- Banfield Pet Hospital (Greenbelt, MD)
- Shift Lead Position Profile The role of...of the team. . Providing professional, efficient and exceptional client service ( lead by example), ensuring ... the Shift Lead is to perform the duties of a ...when called upon and ensuring quality medical care, exceptional client service , associate engagement and maximum productivity.… more
- CAI (Annapolis, MD)
- …procedures, products, and services. + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + Fluent in ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving...This position will be **full-time** and **remote** and **3rd shift ** . **What You'll Do** + Provide General IT… more
- Allied Universal (Glen Burnie, MD)
- …positions! Allied Universal Services is currently searching for a **Professional Security Shift Supervisor** . **Have a Valid Driver's license? Previous Customer ... Service Exp? Previous Security & management experience?** **Team player,...great pride in your work and are ready to lead /take accounablity for your a team?** **Start your career… more
- General Dynamics Information Technology (Annapolis, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ CE ... deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist II Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting our client . GDIT is your place to make meaningful ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Customer Service **Skills:** Computer Literacy,Customer Relationships,Customer Service ,Learning Quickly,Reliable… more
- Bank of America (Annapolis, MD)
- …an advisorPrioritizes client requests and makes introductions to appropriate internal service providers based on client needs and asset thresholds **The ... to achieve business growth goals, profiling activities to determine a client 's investor profile and financial resource objectives, building a sustainable book… more
- Ensono (Annapolis, MD)
- …competitive landscape, future plans **People Management and Leadership** + Manage and lead a team of service -oriented professionals across multiple disciplines, ... to Senior Manager, Mainframe Operations. Key Areas of Focus for this Role ** Service Delivery Excellence** + Manage overall delivery & support process across multiple… more
- Randstad US (Essex, MD)
- …in ensuring the success and growth of our survey projects, driving excellence in service delivery and fostering enduring client partnerships In this role, you'll ... and extraction occupations + referenceAB_4604688 job details As an Office Lead /Survey Project Manager, you'll spearhead the management and reporting of budgets… more
- PDS Defense (Annapolis, MD)
- …Senior Network Operations Center Technician will contribute to the Tier 2 client 's Network Operations Center (NOC). This position is responsible for the incident ... management of customers within the client 's Operational and for diagnosing failures of systems and...complex issues with critical customer services. May take the lead role in resolving less complex issues. * Uses… more
- Cardinal Health (Annapolis, MD)
- …skills. + Consulting experience preferred - ability to navigate complex processes, client expectations and stakeholders + Patient/Hub Service , Rare Disease ... Datawarehouse, Salesforce CRM platform experience, Advanced Excel preferred + Client facing/ Consulting Experience + High proficiency in SQL...processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may… more
- DSI Security Services (Sparrows Point, MD)
- …values of our clients as well as of DSI. We believe DSI delivers employees and service mutually beneficial to everyone. Starting a career with DSI can lead to a ... and inclusive team that believes in providing excellent customer service and knows that its biggest asset is its...will need to understand and comply with DSI and Client requirements, as well as specific post instructions. You… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,People Management,Technical Support **Certifications:** CompTIA - Security+ - CompTIA ... AN IMPACT * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support...mentor's employees on how to deliver the best customer service and achieve the team Service Level… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …for custom monitoring. The candidate may leverage the COTS product Java APIs to extract service metrics. HOW A SOFTWARE ENGINEER WILL MAKE AN IMPACT * Must possess a ... and SSL/TLS communications * Support extending/scaling services to the client 's private cloud to include infrastructure automations and pushing...* Location: On Site * US Citizenship Required * Shift : 40 hours/week; Day- shift , M-F work hours;… more
- ABM Industries (Annapolis, MD)
- …with their questions, problems, and concern * Relay customer concerns and/or information to shift lead or Operations Manager as necessary * Is quick and ... responsive to provide excellent customer service * Follow all company procedures and complies with...accidents, incidents or safety concerns to Operations Manager or Shift Lead * Communicate professionally at all… more
- General Dynamics Information Technology (Fort Meade, MD)
- …video and/or data communications networks. + Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements. + Utilizes IT ... and initiative + The work is typically performed at client site locations, which requires proper safety precautions; work...boxes or equipment. + Must be willing to work shift work. Preferred Qualifications: + Knowledge and experience with… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …TECHNICIAN III WILL MAKE AN IMPACT * Resolves technical requests from self- service tickets in support of internal and/or outside customers. * Creates, deletes ... able to multi-task and possess good communication and customer service skills. WHAT YOU'LL NEED TO SUCCEED: * Education:...Location: On Site * Certification: Security+, A+ or Net* Shift : M-F Day Shift GDIT IS YOUR… more
- ManTech (Annapolis Junction, MD)
- …The DBA is responsible for assisting in providing trend analysis to the service management team to enable them to make informed decisions regarding resource ... of tasks withlimited guidance and supervision and typically reports to a Team Lead . + Provide data management support across multiple applications. + 24/7 support of… more
- General Dynamics Information Technology (Beltsville, MD)
- …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years of ... of contact for IT problem resolutions for the DoS service desk. In this role, a typical day will...Beltsville, MD** + Ability and willingness to work any shift during a **24/7/365** operation **EVEN BETTER IF YOU… more
- NCR VOYIX (Annapolis, MD)
- …adhere to the contractual SLAs + Monitor and analyze Helpdesk entries to ensure client needs are properly met + Perform daily monitoring of all applications and data ... + Ability to work independently + Ability to work flexible hours including 2nd shift (3pm-12am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT … more