- HomeSafe Alliance (Annapolis, MD)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- HomeSafe Alliance (Annapolis, MD)
- **Title:** Contact Center Customer Care Specialist...: + High School Diploma, GED or equivalent education experience is required . + 1+ year customer ... seeking Customer Care Specialist's to support the Customer Care contact center by...** : + Bilingual + Prior military move management experience . **Schedule flexibility:** Customer Care will operate… more
- HomeSafe Alliance (Annapolis, MD)
- …is** required **.** + Preferred experience working in a multi-channel contact center environment remotely. + The role requires strong business acumen ... on the front lines to build out an exceptional customer service function and ensure an exceptional experience...of a REMOTE contact center and customer relationship… more
- Nordstrom (Towson, MD)
- Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of ... transactions through a seamless and friendly experience + Demonstrate expertise in all technologies used in...Inspire trust, teamwork and positive team relationships + Defuse customer situations and provide resolution in a timely and… more
- PNC (Columbia, MD)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- ManTech (Annapolis Junction, MD)
- …Knowledge of Remedy, especially Incident Management module + Prior experience in customer service or call center environment + Experience initiating and ... advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Jr. Operations Support Center (OSC) Shift...Center to act as the first point of contact for a critical Homeland Defense contract for all… more
- Lincoln Financial Group (Annapolis, MD)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work...leadership, coaching and process management to ensure a positive experience for our participants, peers, and partners. You will… more
- Patriot Group International, Inc (Columbia, MD)
- Data Center Cluster Account Manager Position Type: Full-Time, Exempt Work Location: Columbia, MD Clearance: TS/SCI with Polygraph Shift: Day Patriot Group ... join our team in the Columbia, MD area, where we provide data center security solutions that protect client applications and data from increasingly sophisticated… more
- Stanley Black and Decker (Towson, MD)
- …Economics, or other closely related field; Master's Degree preferred + 5 years' experience in distribution center management, preferably in a regional or ... to drive quality, safety, cost, efficiency and delivery. As a Director, Regional Distribution Center , you'll be part of our Global Supply Chain team working as a… more
- VF Corporation (Towson, MD)
- …lead, develop and motivate a team of brand advocates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You ... feedback, and ensuring the team is engaging with each customer to create an authentic brand experience ....because of incompatible assistive technology or a disability, please contact us at_ _###@vfc.com_ _. VF will reasonably accommodate… more
- Signet Jewelers (Towson, MD)
- …holidays* A positive, customer -focused approach in delivering an exceptional customer experience * Strong communication and relational skillsWe put our People ... to help our customers celebrate the special moments in their lives* Strong customer service, sales, retail and/or jewelry experience * Flexible availability to… more
- Allied Universal (Annapolis, MD)
- …Estate, Healthcare, Education, Government and more. **Have means of transportation? Previous Customer Service Exp w/ that WOW factor? Previous Security Exp?** **Team ... w/ MD Earned Sick/Safe Leave Policy** **Responsibilities:** + Provide customer service to our clients by carrying out safety...school diploma or equivalent, or 5 years of verifiable experience + As a condition of employment, applicants will… more
- Nordstrom (Upper Marlboro, MD)
- …You've got this if + High school diploma, GED or equivalent + 2+ years' experience in customer facing service position, ideally in loss prevention, security or ... potential loss situations. If you have a passion for customer service, safety, working in a team environment and...risk management + Supply Chain Facility experience preferred + Ability to effectively communicate with associates… more
- Nordstrom (Annapolis, MD)
- …working in a fast-pace, high-energy environment. A day in the life + Keep the customer experience quick, easy and fun while helping customers uncover the great ... deals they're looking for + Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing… more
- VF Corporation (Towson, MD)
- …now to be part of the festive fun and share your passion for great customer service! *This position will support the store during the Holiday season with potential ... Regularly interact with consumers within the store, providing a high level of customer service. . Adhere to policies, procedures and practices that align with… more
- Nordstrom (Towson, MD)
- …The ideal line cook is motivated, results oriented and committed to providing outstanding customer service every day. A day in the life + Prepare food items ... food handler's card where required by local and state regulations + 1+ year experience in food service/hospitality ( preferred ) We've got you covered Our employees… more
- Michaels (Annapolis, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ANNAPOLIS, MD Deliver a customer centric shopping experience by managing...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
- Michaels (Timonium, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-TIMONIUM, MD Deliver a customer centric shopping experience by managing...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
- Highmark Health (Annapolis, MD)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Sutherland Global Services (Annapolis, MD)
- …**General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + Knowledge ... needed. **Since we provide service to global customers, our center is open 24/7. These are work from home...email or instant message to consumers. Serves as primary contact for inbound customer issues. + Escalate… more