- Verint Systems, Inc. (Annapolis, MD)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Northrop Grumman (Linthicum, MD)
- …and large-scale high-performance computing systems. MDA is seeking a **Principal / Senior Principal RF MMIC Design Engineer** with demonstrated ability to support ... develop, document, and propagate best practices. + Develop execution plans and advocate for the implementation of tools for identified simulation needs. + Coordinate… more
- Parsons Corporation (Fort George G Meade, MD)
- …what you're looking for. **Job Description:** Parsons is seeking for a Sr . Software Quality Assurance Engineer/Tester. This candidate will collaborate with engineers ... results for swift feedback, and participate in peer code reviews + Advocate and evangelize good testing practices and coding methodologies, like pair programming,… more
- Trellix (Annapolis, MD)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Rocket Software (Annapolis, MD)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Confluent (Annapolis, MD)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Annapolis, MD)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Amazon (Annapolis Junction, MD)
- …drive revenue growth across a broad set of customers. As a trusted customer advocate , the solutions architect will help organizations understand best practices ... skills to launch a project on a trajectory to success ? Are you familiar with security best practices for...flexible and resilient cloud architectures that address Intelligence Community customer business problems and accelerate the adoption of AWS… more
- ThermoFisher Scientific (Hunt Valley, MD)
- …alignment of business priorities with marketing strategies. + Act as a key customer advocate , engaging directly with customers to understand their challenges and ... **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Senior Global Market Development Manager, Cell Therapy** Join Thermo… more
- Amazon (Annapolis Junction, MD)
- …build innovative services that protect our cloud from security threats. As a Senior Security Engineer (SecEng), you'll help to build and manage services that detect ... of AWS technologies to build services that proactively protect every single AWS customer , both internally and externally, from security threats - not many teams can… more
- Confluent (Annapolis, MD)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- FranklinCovey (Annapolis, MD)
- …learning methodologies. + Experience working in a subscription environment. + Certification in Customer Success (eg CCSM) or related field. + Use of Salesforce ... + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated… more
- SitusAMC (Annapolis, MD)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... + Reviews deliverables prepared by team before passing to customer + Understands how and when to make a...determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays,… more
- Amazon (Annapolis Junction, MD)
- …initiatives with the account teams and customers. This role will be responsible being an advocate for the customer as they embark on and continue their cloud ... Wide Public Sector team is looking for an exceptional Customer Solutions Manager to join our fast growing National...translate into cloud technology is required. Experience working with senior USIC customers and communications skills are also a… more
- Cisco (Annapolis Junction, MD)
- …risks, and take advantage of the technology. You will work with Cisco Engineering to advocate for innovation for your customer , and as a liaison share what is ... Engineers, Project Managers, and Delivery Leaders obsessed with our Customer 's success and showing them the value...at all levels of the business - including at senior management team level * Have the capacity to… more
- Teradata (Annapolis, MD)
- …+ Telco + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and manage ... from target customers and prospects. Comfortable with engaging with senior stakeholders they identify, co-lead and co-manage sales motions...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Highmark Health (Annapolis, MD)
- …Recognize systemic risks to change realization and escalate the concerns to senior executives immediately after recognition . Display an ongoing commitment to ... in hiring and termination decisions, coaching and development, rewards and recognition , performance management and staff productivity. Plan, organize, staff, direct… more
- Evolent Health (Annapolis, MD)
- …leading a team of individuals responsible for the overall client success . **Collaboration Opportunities:** + Supporting an assigned book of business strategically ... to achieve objectives, including relationship, growth, retention, and customer goals. Including Manage risks and developing opportunities associated with current… more
- Highmark Health (Annapolis, MD)
- …functional and intuitive messaging and microcopy that guides our users to success . **ESSENTIAL RESPONSIBILITIES** + Clearly define and document the decisions and ... needs of our business partners and suggested edits from senior subject experts. + Act as an ambassador for...and reimagine how we do business to deliver superior customer experiences. + Foster collaboration by involving others as… more
- NASCO (Annapolis, MD)
- …+ 5 years' experiencein people management, fostering professional growth and leading teams to success in a senior management capacity + 8 years of experience in ... NASCO's digital transformation journey, leveraging your expertise to translate complex customer requirements into actionable plans that NASCO's MSP partners execute… more