- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Digital Services Customer Facing Senior Manager Deliver ... simple solutions to complex problems as a Digital Services Customer ...management of customer - facing enterprise IT services . + Ensure service levels meet or… more
- Orion Consortium (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... improve customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological advancements. Technical… more
- Marriott (Annapolis, MD)
- …scalability & reliability of high traffic customer facing digital platforms + Experience leveraging micro- services development patterns and principles. + ... satisfaction + Works with application development service providers + Validates the service provider(s) performs the services agreed to by the master … more
- Xerox (Annapolis, MD)
- Vice President, Digital Growth Strategy **General Information** Press space or enter keys to toggle section visibility Country United States Department Marketing ... in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial… more
- Cipher Tech Solutions (Linthicum Heights, MD)
- …forensic examinations which include: + Demonstrated experience in the field of digital media forensics + Demonstrated experience in mobile device data extraction and ... Mid-Level: + The ideal candidate will possess a bachelor's degree in Digital Forensics, Criminal Justice, Computer Forensics, Intelligence Studies, or other relevant… more
- Iron Mountain (Annapolis, MD)
- …and a track record of delivering complex continuous improvement projects for customer facing operations. **Responsibilities** + Serve as a subject matter ... We provide expert, sustainable solutions in records and information management, digital transformation services , data centers, asset lifecycle management, and… more
- Trellix (Annapolis, MD)
- …Support Management, Professional Services or similar roles desired * 10+ years of customer facing services delivery and or product management roles * ... cross-functionally with customer success, product, GTM, and services teams to scale service packages for...that be an asset, tool, or interaction; human or digital . In scaling the success portfolio, you will develop… more
- Siemens (Beltsville, MD)
- **Job Family:** Customer Services **Req ID:** 420573 Here...to empower people with a growth mindset. As a customer - facing team, we keep customer ... this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move...facets, including project billing, job cost reporting, and overall customer satisfaction. The Project Manager role comes with ample… more
- Randstad US (Annapolis, MD)
- …shape Randstad Digital 's strategy in our industry verticals. + Own customer interactions, ensuring alignment with strategic objectives. + Manage key customer ... acquisition, revenue, partnerships, brand awareness, leads, content creation, and customer engagement. + Implement Randstad Digital /Industry platform channel… more
- Randstad US (Annapolis, MD)
- …to uncover new business prospects. + Leverage data analytics, market insights, and customer insights to align RD service offerings to drive innovative solutions. ... of market trends, delivering consistent competitor analysis. + Energize the Randstad Digital platform channel strategy, amplifying customer value and proactively… more
- Ford Motor Company (Annapolis, MD)
- …focused on measuring and achieving Dealer Charging business objectives + Dealer and Customer Service focus - formalize metrics and processes related to Charging ... deliver outstanding customer experiences for new Model e vehicle delivery, customer loaner fleets, and service department needs. You will partner alongside… more
- SHI (Annapolis, MD)
- …a Home Office setup as determined by Stratascale management. **About Us** As a digital and cybersecurity services company, Stratascale exists to help the Fortune ... Azure and Windows. The ideal candidate will be a goal-oriented, customer -focused information security architect who can apply solutions to business requirements… more
- Iron Mountain (Annapolis, MD)
- …We provide expert, sustainable solutions in records and information management, digital transformation services , data centers, asset lifecycle management, and ... software asset management with system integration. + Industry Knowledge: Familiarity with B2B services , IT service management, help desk, Service Now, and… more
- TEKsystems (Hanover, MD)
- …They are responsible for solutioning and implementing a broad strategy for earning customer acceptance and service implementation. They work with all appropriate ... with business and technology executives * Experience with Cloud, Infrastructure as a Service , Platform as a Service ; micro- services architecture and… more
- TD Bank (Beltsville, MD)
- …of related experience required + Teller experience (Preferred) + Cross trained to take customer transactions + Superior Customer Service skills + Strong ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...that all colleagues, no matter where they work, are customer facing . As we build our business… more
- Canon USA & Affiliates (Ellicott City, MD)
- …less experienced technicians. - Provide the solutions of escalated technical and/or customer service -related problem areas for any territory requested. **About ... Canon Solutions America, an innovator of technology, solutions, and services , wants to meet you. We're ready to bring...& Expertise You Bring** Please note: this is a customer - facing role, and requires compliance with … more
- Confluent (Annapolis, MD)
- …processing markets. **What You Will Do:** + Drive success with Confluent Professional Services Public Sector customers across the customer base in collaboration ... from C-level / VP to Architects and program managers. Build initial services direction, oversee customer success and satisfaction, and contribute to… more
- Envista Holdings Corporation (Annapolis, MD)
- …and convey clear value propositions into highly compelling and differentiated customer facing materials that drives clinician conversions. Lead coordination ... Senior Marketing Communications Manager will be responsible for leveraging customer insights to define innovative marketing strategies, programs, and initiatives.… more
- Palo Alto Networks (Fort Meade, MD)
- …driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer 's secure environment, so you're prepared to connect ... mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world...our internal partners and teams to best serve the customer (Intel Communities) + Bring your experience and consultative selling… more
- Under Armour, Inc. (Hanover, MD)
- …in line with UA process and policy through digital experience Brand Image & Customer Experience + Model the UA service culture and customer expectations ... **We count on our Teammates to:** + Offer great customer service , from a sincere greeting to...Previous work experience (preferred, not required), particularly in a customer - facing role **Perks our Seasonal Under Armour… more