- Zoom (Annapolis, MD)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Wolters Kluwer (Annapolis, MD)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Coinbase (Annapolis, MD)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . *What you'll be doing* *...AI to expert responders-to eliminate chatbot loops and ensure customer empathy and effectiveness. * Work with operations… more
- ManTech (Lothian, MD)
- **MANTECH** seeks a motivated, career and customer -oriented **Tactical Operations and Air Weapons Specialist** to join our team in **Patuxent River, MD** . This ... and operational insights, and providing expert support for technical operations , strategic initiatives, workforce development, and business improvement **Minimum… more
- Oracle (Annapolis, MD)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Iron Mountain (Columbia, MD)
- …leadership, strategic thinking, ownership, accountability, and a relentless focus on the customer experience to deliver strong operational and financial results. ... to "elevate the power of your work." **About the Role** The Manager, Market Operations , will report directly to the Director, Head of Market Operations… more
- Amazon (Sparrows Point, MD)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... and reaching both below the waist and above the head * Walking in the FC and around area...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- Amazon (Sparrows Point, MD)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... and reaching both below the waist and above the head * Walking in the FC and around area...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- Brink's (Annapolis, MD)
- …Qualifications + Bachelor's degree + Project management experience + 7 years' experience in logistics , transportation, or related operations + 10 years' ... in a strategic capacity. Will also be tasked to head up cross function projects within the area of...5 0% of the time Preferred Qualifications: + Past experience leading a Transportation Operations team of… more
- Oracle (Annapolis, MD)
- …communications for team leads * Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Amergis (Columbia, MD)
- …+ Reviews expenses and other financial statements/reporting + Provides education and customer service to Branch offices + Responsible for the training and continued ... or related field preferred + Three to five (3-5) years of experience as a supervisorpreferred; preferably in healthcare, staffing, credit or finance industries… more
- Papa John's International (Chester, MD)
- …of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the ... management of operations including the execution of all Company policies, procedures,...product meets Papa John's standards and accurately reflects the customer 's order. Professionally and promptly respond to all … more
- Vontier (Annapolis, MD)
- …Are you dedicated to collaborating with a cross functional team to provide a first-class customer experience ? If so, come join the Gasboy Field Engineer Team as ... industrial fueling industry. **About the Opportunity** Reporting to the customer operations manager, the Gasboy Field Engineer...will play a critical role in continuously improving the customer experience . As a key member of… more
- Amazon (Hanover, MD)
- …and delivering the order, all with the aim of meeting or exceeding the customer 's expectations. To better understand our operations , let's break down the ... of Amazon Workplace Health and Safety (WHS) practices. Your internship experience will involve a combination of safety-related projects and WHS organizational… more
- Vontier (Annapolis, MD)
- …benefit. + Ability to interact at all levels in distributor and end customer /prospect organizations from c-suite to operations staff to successfully navigate and ... Responsibilities)** At Gasboy - Powered by Vontier, we are customer obsessed. That means we are driven to deliver...our sales strategy with distribution partners. We continue to experience growth and are looking for a talented and… more
- Vontier (Annapolis, MD)
- …to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely ... functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer … more
- Encore (Lanham Seabrook, MD)
- …specialty in Audio, Lighting, Projection, or Video is required * 3-4 years of customer service or hospitality experience is preferred. * Internal applicants must ... * Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed....customer base and senior level management. * Strong customer , client and coworker interface experience and… more
- Ford Motor Company (Annapolis, MD)
- …goals and dealer needs. + Work with the head of Digital Retail Experience and Dealer Operations to design and implement a plan for dealer adoption, ... for the chance to leverage advanced technology to redefine the digital retail and customer experience and improve people's lives, this is the opportunity for… more
- Oracle (Annapolis, MD)
- …basic scripting. + Experience with analytics tools. + Coursework or experience in machine learning, forecasting, optimization, or operations research. + ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Jovian Concepts, Inc. (Annapolis, MD)
- …II or IAT Level III (ie, CASP, CISSP, or Associate)<\/span><\/span><\/span> <\/li>\n + Experience with customer Info Security tool suite, as well: Latteart, ... Description","uitype":5501,"value":"\n <\/ head >\n \n… more