- Robert Half Technology (Bowie, MD)
- …maintain customer service software and departmental databases. + Train and guide level 1 help desk staff on problem solving. + Guarantee the seamless delivery of ... Requirements + A minimum of 3 years of experience in customer support or IT Help Desk . + Prefers a Bachelor's degree in computer science or any IT related field.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** ... 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help… more
- GovCIO (Annapolis, MD)
- …hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with ... + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + Clearance… more
- GovCIO (Annapolis, MD)
- …the evolving product as new features are developed and released. + General support to the VLM Help Desk Lead , such as generating help desk reports, ... **Overview** GovCIO is currently hiring for a Help Desk engineer to provide Customer Service support for a VA web based application. This position will be a… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- Randstad US (Bowie, MD)
- medical front desk lead . + bowie , maryland +...(30) days. **get in touch** we are here to help you with your questions. KD **kristin dunlap** + +1 ... Healthcare career? Take that first one by ing to be a Medical Front Desk Lead . If you have a positive, professional demeanor and understand the importance of… more
- General Dynamics Information Technology (Fort Meade, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,System ... **Experience:** 7 + years of related experience **Job Description:** ** Help Desk Support Service Specialist - Intermediate**...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS -...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS Transform technology...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Beltsville, MD)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- ManTech (Fort Meade, MD)
- **Description & Requirements** ManTech is seeking a motivated, career and customer-oriented ** Help Desk Analyst** to join our team in **Fort Meade, MD** . ... limited to:** + Monitors the DoD Cyber Exchange (DCE) Help Desk (HD) email inbox during normal...content change requests received with the DCE Web Design Lead for proper assignment to Content Managers. + Utilizes… more
- William C Brown Inc (Bowie, MD)
- …Support. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct ... + Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on ... expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to...receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter....every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Cayuse Holdings (Andrews AFB, MD)
- …Focus** The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support Services. All duties and responsibilities performed in accordance ... Ensure the end user is notified directly by a help desk representative prior to closing a...shall be tracked and reported by the Client Systems Lead to the Director of IT Operations and the… more
- SHI (Annapolis, MD)
- …platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry ... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees… more
- H&R Block (Pasadena, MD)
- …escalation to the Multi-Unit Team Leader and District General Manager as necessary + Lead the office from the front desk , providing phone coverage and engaging ... people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and...with clients to deliver an outstanding experience + Lead daily activities to ensure that all tax office… more