- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 1 Help Desk Support Services Specialist** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...of tickets assigned. + Providing phone, email, chat, and Service- Desk support for end users that are… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 1 Help Desk Support Services SME** to join our team in ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …looking to hire an experienced Help Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support ... work aids to resolve tickets at lowest level of support + Experience in receiving, triage and route tickets...in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize… more
- General Dynamics Information Technology (Annapolis, MD)
- …None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS -...TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware… more
- GovCIO (Annapolis, MD)
- …a referral to this job (https://careers-govcio.icims.com/jobs/4786/ help - desk - support -coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a remote Help Desk Coordinator. **Responsibilities** + Responsible for investigating and identifying computer… more
- COMSO, Inc (Fort Meade, MD)
- …Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support . + Work ... with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet… more
- DCCA (Ellicott City, MD)
- …duties and responsibilities): . Help Desk Specialist . Provide Tier 1 help desk support by phone and email . Provide general technical support . ... Help Desk Analyst Location Ellicott City,... Help Desk Analyst Location Ellicott City, MD Job Code...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career… more
- M. C. Dean (Annapolis Junction, MD)
- …or + Bachelor's Degree and 2 Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop ... ** Help Desk System Specialist - Annapolis Junction, MD** ID **12661** Location... Support is required. + Must be able to obtain vendor Professional… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and ... a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this role… more
- TEKsystems (Halethorpe, MD)
- … support , remote desktop, customer service oriented, customer experience, troubleshooting, Windows 10, Help desk support , Support , Service desk , ... remote troubleshooting,remote support ,remote desktop,customer service oriented,customer experience,troubleshooting,Windows 10, Help desk support , Support ,Service… more
- Lockheed Martin (Hanover, MD)
- …| Lockheed Martin **Who we are:** Our Program is seeking innovative engineers to support a critical application centered in the Analytic mission as well as modernize ... the legacy system using a microservices\-based architecture and cutting\-edge technologies\. \#RMSC6ISR \#RMSOL24 **Why Join Us:** Your Health, Your Wealth, Your Life Our flexible schedules, competitive pay and comprehensive benefits enable you to live a… more
- TEKsystems (Halethorpe, MD)
- …Microsoft Outlook 2. Microsoft Word 3. Connection issues Work Schedule: 8am - 5pm Skills: Help desk , Customer service, Technical support , Service desk , ... healthcare support , Password reset, servicenow Top Skills Details: Help desk ,Customer service,Technical support ,Service desk ,Troubleshooting,Office… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,People Management,Technical Support **Certifications:** CompTIA ... AN IMPACT * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff. * Ensure the help desk… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support ,Troubleshooting ... * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: *… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company...not; + You will assist teams with incident response support and be involved in the development and presentation… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware,Technical Support ,Troubleshooting **Certifications:** ... Assists in the administration of e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk Support ,Information Technology (IT),Remote Support ,Troubleshooting ... At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work… more
- General Dynamics Information Technology (Beltsville, MD)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... facility in Beltsville, MD. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to work on… more
- Cayuse Holdings (Annapolis, MD)
- …for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with ... of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers RITS Program. Provides… more
- Northrop Grumman (Linthicum, MD)
- …Work after hours and weekends as needed. + Will be expected to work on help desk support team to assist user with application related issues. + Provide ... OS + Experience supporting application in a production environment. + Experience with Help Desk Support team. + US Citizenship required. + The ability to… more