- TEKsystems (Halethorpe, MD)
- …support , remote desktop, customer service oriented, customer experience, troubleshooting, Windows 10, Help desk support , Support , Service ... support ,remote desktop,customer service oriented,customer experience,troubleshooting,Windows 10, Help desk support , Support , Service… more
- TEKsystems (Halethorpe, MD)
- …2. Microsoft Word 3. Connection issues Work Schedule: 8am - 5pm Skills: Help desk , Customer service , Technical support , Service desk , ... itsm, healthcare support , Password reset, servicenow Top Skills Details: Help desk ,Customer service ,Technical support , Service desk… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support ,Troubleshooting **Certifications:** ... * Supervises help desk operations at the shift or small help desk level. Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: *… more
- General Dynamics Information Technology (Annapolis, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS -...TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware… more
- Sedgwick (Hunt Valley, MD)
- …or external customers as needed. **QUALIFICATIONS** Six (6) years of Help Desk or technical support service experience or equivalent combination of ... an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,People Management,Technical Support ... desk operations at the shift or small help desk level. Supervises non-exempt support...and assist other functions of the service desk as needed. * Analyzes help … more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 1 Help Desk Support Services Specialist** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 1 Help Desk Support Services SME** to join our team in ... the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of 2nd...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- COMSO, Inc (Fort Meade, MD)
- …. + Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- General Dynamics Information Technology (Beltsville, MD)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years… more
- DCCA (Ellicott City, MD)
- …(Major duties and responsibilities): . Help Desk Specialist . Provide Tier 1 help desk support by phone and email . Provide general technical ... Help Desk Analyst Location Ellicott City,...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career… more
- William C Brown Inc (Bowie, MD)
- …Support . + Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support ...standard operating procedures. + Provide courteous, professional, quality customer service via the Help Desk .… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... system, Active Directory, Office 365, VPN, remote tools, Citrix, customer service , phone support Additional Skills & Qualifications: Phone/email handling,… more
- Farfield Systems (Fort Meade, MD)
- …on building a Team where each employee is a valued member. Farfield provides support to multiple agencies across the United States Government in many locations. That ... Monday thru Friday 10am-6pm + Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of… more
- Farfield Systems (Fort Meade, MD)
- …on building a Team where each employee is a valued member. Farfield provides support to multiple agencies across the United States Government in many locations. That ... (Monday thru Friday 10am-6pm) Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of… more
- BAE Systems (Annapolis Junction, MD)
- …all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... **Job Description** Provides support for implementation, troubleshooting and maintenance of Information...troubleshooting and maintenance of IT systems Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- CACI International (Annapolis Junction, MD)
- …You'll Get to Do:** + Assist help desk operations at the shift or small help desk level. Assist non-exempt support staff. + Ensure the help ... and assist other functions of the service desk as needed. + Analyzes help ...and competitive mix of benefits options is designed to support and protect employees and their families. At CACI,… more
- HealthEdge Software Inc (Annapolis, MD)
- …with customers both verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers which are the mode for client interaction ... **Overview** **Position Overview:** The Associate Production Support plays a vital role in the overall delivery process. Our ideal candidate will be responsible for… more
- Ensono (Annapolis, MD)
- …User Mobile Device Management, specifically InTune + End User Windows Device Security + Service Desk + IT Asset Management + Remote workplace technologies (VPN, ... Product Manager, End User Support & Security ServicesRemote - United States106 At...world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (3pm-12am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems....world to your local favorite around the corner. SW Support Engineer II As a SW Support … more