- ManTech (Glen Burnie, MD)
- …engineers to who tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** + Proficient with ... is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Senior- Tier 1** to join our team in Glen ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1** to join our team in Glen ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- Verint Systems, Inc. (Annapolis, MD)
- …fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of ... who are diagnosing, troubleshooting, repairing, and debugging complex equipment, computer systems , complex software, or networked and/or wireless systems .… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at...people are our differentiator. As an Information Technology Support Specialist you will help ensure today is… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...Chat, physical and virtual infrastructure. * Installation of operating system and security patches. * Assessing the applicability of… more
- Delmock Technologies, Inc (Laurel, MD)
- …hardware and applications. Two (2) years of experience working in a Help Desk environment. Specialized knowledge of PC operating systems , such as Windows and ... accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations. Location: This position is on-site, located in Laurel, MD… more
- NCR VOYIX (Annapolis, MD)
- …and unique platform to help navigate, simplify and run our customers' technology systems . Our customers are at the center of everything we do. Our mission is to ... your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is...QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …troubleshooting and maintenance of IT systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage ... using IT systems . + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem...and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot,… more
- Synergy ECP (Annapolis, MD)
- …and maintenance of Crestron based AV/MM systems . + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + Manage the ... microphone systems and configurations. + Design and installation of audio support systems . + System integration. + Custom fabrication of parts and cables. +… more
- Leidos (Annapolis Junction, MD)
- …**Preferred Qualifications:** + Experience working in an Agile development environment. + System Administration experience, help desk , or hands-on experience ... software, and software license information for a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse… more
- Leidos (Fort Meade, MD)
- …network related issues as well as maintain the integrity of the Site domain. + Perform help desk support of IT systems . + Provide first-level contact with ... installation, integration, maintenance testing, operational integrity, or management of networked systems used for the transmission of information in voice, data, or… more