- Verint Systems, Inc. (Annapolis, MD)
- …displays superior customer management and consultancy skills, striving to become a trusted advisor to the customer . The Sr . CSM is passionate about the ... more at_ _www.verint.com_ _._ **Overview of Job Function** The Sr . Customer Success Manager ( Sr ....afternoon, etc. + Ability to effectively and successfully handle customer service issues and conflict situations +… more
- Arena Technical Resources, LLC (Crofton, MD)
- …you will combine your technical expertise with Cisco UC products and your customer service focus in order to drive successful delivery initiatives for ... Sr . Tech Consultant - Collaboration Location: Crofton, MD,...MD, US Job ID: 11862 Job Description Job Description: Senior Technical Consultant - Collaboration Citizenship/Clearance: US Citizen with… more
- ICF (Fort Meade, MD)
- Description ICF International seeks an experienced Sr . Cyber Range Engineer for the Joint Cyber Training Enterprise (JCTE) and will be expected to be a subject ... and range control. Additionally, the ideal candidate will address ad-hoc customer related technical requirements and synchronizing priorities across the platform's… more
- SHI (Annapolis, MD)
- … for our technical sales teams,assistwith opportunity discovery,participatein customer solution/engagement scoping, and sales enablementefforts + Assistsales / ... **Job Summary** The ASG Sr . Network & Security Solutions Architects willrepresentSHI as...Network & Security Solutions Architects willrepresentSHI as the trusted advisor on all areas of Networking (ie, routing/switching/load balancing/firewalls/… more
- Ensono (Annapolis, MD)
- …sales associates, ensuring they have the skills and knowledge to deliver excellent customer service and value propositions. The Sales Director will work closely ... Sr . Director, EnterpriseRemote - United StatesJR010811 At Ensono,...world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients… more
- Amazon (Annapolis Junction, MD)
- …This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to National Security customers. As a TAM, ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...will enable you to effectively represent AWS within a customer 's environment, and drive discussions with senior … more
- Amazon (Columbia, MD)
- …This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer ' to National Security customers. As a TAM, ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...will enable you to effectively represent AWS within a customer 's environment, and drive discussions with senior … more
- Amazon (Annapolis Junction, MD)
- …This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to National Security customers. As a TAM, ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...will enable you to effectively represent AWS within a customer 's environment, and drive discussions with senior … more
- Maxim Healthcare Services (Columbia, MD)
- …with chronic and acute illnesses and disabilities. Our commitment to quality customer service , compassionate patient care, and filling critical healthcare needs ... with the Employee Relations Intake Representatives/HR Coordinators may take direction from Senior Employee Relations Advisor and will report directly to the… more
- Cardinal Health (Annapolis, MD)
- …practices. + Accountable for daily results, which include: + Adherence to internal and customer Service Level Agreement (SLA) and customer satisfaction + ... + Works with Employee Relations/Labor Relations Leadership (Director, Manager and/or Sr . Consultants) or SMEs (ie, Legal, Security) on escalated issues and… more
- Raymond James Financial, Inc. (Hunt Valley, MD)
- …fast-paced work environment. * Handle stressful situations and provide a high level of customer service in a calm and professional manner. * Analyze problems and ... **Description** **Description** **Overview** + Senior Registered Client Service Associate with...Handle stressful situations and provide a high level of customer service in a calm and professional… more
- Marriott (Annapolis, MD)
- …luxury-specific customer and topline revenue intelligence and insights. The Sr . Director of Luxury Intelligence will be responsible for developing and executing ... strategic initiatives that drive meaningful improvements in hotel product, service , and overall customer experience **Acting as...**Acting as a change agent and communicating effectively with senior leaders** + Serve as a trusted advisor… more
- Rocket Software (Annapolis, MD)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will ... through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential… more
- Allegis Global Solutions (Hanover, MD)
- …Description Allegis Global Solutions is seeking to hire a highly experienced Senior Enterprise Implementation Manager to join our Business Enablement team. The ... workforce optimization while maintaining our best-in-class Voice of the Customer and Voice of the Employee scores. The ideal...large global organizations. You will serve as a trusted advisor to our Global Head of Business Enablement and… more
- Stanley Black and Decker (Towson, MD)
- … Senior Human Resources Manager will support the North America Planning, Customer Service , Customer Supply Chain, Transportation and Continuous ... BLACK+DECKER(R), CRAFTSMAN(R), STANLEY(R), CUB CADET(R), and HUSTLER(R). **The Job:** The Senior Human Resources Manager will partner with the Tools and Outdoor… more
- Bank of America (Annapolis, MD)
- Senior Banker - Annapolis Mall Financial Center Annapolis, Maryland **Job Description:** At Bank of America, we are guided by a common purpose to help make financial ... deepening client relationships through platform services, supporting clients with self- service or transactional activities, and providing exceptional client care.… more
- Wolters Kluwer (Annapolis, MD)
- …solutions. + Serves as liaison between ELM and client contacts providing exceptional service that maintains or increases customer satisfaction levels. + Ability ... insurance claims departments trust our innovative technology and end-to-end customer experience to drive world-class business outcomes. Enterprise Legal Management… more
- Wolters Kluwer (Annapolis, MD)
- ** Senior Salesforce Administrator - Remote R0041846** **Job Summary:** We are seeking a skilled and experienced Senior Salesforce Administrator to join our team. ... Analytics (Einstein) and provide best practices for Sales and Service Clouds. This is a remote position and will...provide recommendations for their implementation. + Act as an advisor on plugins such as CPQ, contract administration, lead… more
- Trellix (Columbia, MD)
- …*You will serve as a cyber systems engineering subject matter expert and trusted advisor . *You will lead the service delivery process from a technical ... **_Job Title:_** Senior Solution Consultant - Network Security **_Role Overview:_**...work. Trellix is supporting a critical US Public Sector customer in the planning, deployment, migration, operation, and sustainment… more
- Merck (Annapolis, MD)
- **Job Description** **Role Summary:** + The Global Senior Director Medical Affairs (GDMA), Oncology is responsible for driving execution of scientific & medical ... **_Preferred:_** + Prostate cancer role experience (3+ years) + Customer expertise, especially of scientific leadership and other key...to have a minimum of twelve (12) months of service in current position prior to applying for open… more