- Cayuse Holdings (Annapolis, MD)
- **Overview** **Job Title:** Help Desk Agent **Location:** Remote **Salary:** $15-$17 per hour **Employee Type:** Full-Time Hourly Non-Exempt **About Cayuse ... cost, increased profitability and accelerated time to market. **Primary Focus** Help Desk Agent provides customer service solutions within service level… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Vaco (Annapolis, MD)
- …For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers from our 24x7 call ... center. This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to the success of this role. **Pivot Point Consulting** **Values:** The duties and responsibilities below are expected to be… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- IHG (Washington, DC)
- …of the world's business, cultural, social and political sectors. **About the Front Desk Agent position** First impressions count. To get our guests' memorable ... to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel...work to a wide range of benefits designed to help you live your best work life - including… more
- IHG (Alexandria, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- IHG (Alexandria, VA)
- …memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local ... that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts… more
- Aimbridge Hospitality (Hanover, MD)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/366955/front- desk - agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary Front Desk Agents are responsible for greeting and registering...+ Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a… more
- Aimbridge Hospitality (Baltimore, MD)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/366153/front- desk - agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary + $17/HR Front Desk Agents are responsible for greeting and registering...+ Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a… more
- Travel + Leisure Co. (Forest Heights, MD)
- …portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation ... and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. **How You'll Shine:** As a Guest Services Associate, your friendly… more
- Steampunk (Mclean, VA)
- **Overview** We are searching for a dedicated, supportive ** Help Desk Supervisor** who can coach and motivate contact center representatives as they field calls ... from customers. The help desk supervisor will assist in the...current DEA clearance **About** **steampunk** Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits +… more
- Steampunk (Mclean, VA)
- **Overview** The ** Help Desk Manager** is responsible for leadership and oversight of the Contact Center operations including inbound/outbound calls and emails ... by the contract. + Must effectively and efficiently plan, organize, and manage all Help Desk employees assigned to the specific task area. This shall include:… more
- Aimbridge Hospitality (Arlington, VA)
- …all Aimbridge Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that a proper bucket check ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/367171/front- desk -supervisor/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- Steampunk (Mclean, VA)
- …Steampunk IT policies and procedures **Qualifications** **Required:** + Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6007/associates-service- desk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?**… more
- PenFed Credit Union (Annapolis, MD)
- …class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and ... make every effort to follow our mission and help our members "do better." Joining PenFed is more...PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our Annapolis,… more
- TekSynap (Silver Spring, MD)
- …and resolve routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information ... + Provide incident and problem management for all issues reported to the Help Desk by creating, updating, and managing requests. + Meet First Call Resolution… more
- Prime Therapeutics (Annapolis, MD)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... we make. **Job Posting Title** Bilingual Spanish Customer Service Agent - Starting at $18.50/hour - Remote **Job Description**...will provide support and assistance to our callers to help them get the medicine they need to feel… more
- Compass Group, North America (Baltimore, MD)
- Eurest + We are hiring immediately for a full time SR GUEST SERVICES AGENT position. + Location: T Rowe Price - 1307 Point Street, Baltimore, MD 21231 Note: online ... rates may apply. Text STOP to opt out or HELP for help . Terms and conditions: http://olivia.paradox.ai/moSkg...Maintains adequate supplies and functional equipment at the Front Desk . + Performs any special assignment deemed by the… more
- Deloitte (Baltimore, MD)
- …support, systems administration, and mobile device support. At least one year of providing help desk support specifically for mobile devices. + At least five ... requests for mobile provisioning + Acts as the Purebred agent + Works with customers to install Purebred Configurations...years of experience providing IT Support (Desktop/ Help Desk ), systems administration, and mobile device… more