- TEKsystems (Cockeysville, MD)
- Our client is looking to hire a Helpdesk Technician to work a hybrid schedule. This person will be providing mostly phone support to 175 clients. They will be using ... Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... systems, and the IT infrastructure to serve + as customer technical analyst with responsibility for resolving the most complex customer problems. + Knowledge… more
- TEKsystems (Laurel, MD)
- …responsible for operating the core processing systems and responding to end user helpdesk requests in support of business needs. This position reports to the Manager ... of IS Operations. The Operations Support Analyst 's role includes receiving, prioritizing, documenting, and actively resolving end user help requests in addition to… more
- Textron (Hunt Valley, MD)
- **Sr Applications Analyst ** **Description** **_Who We Are_** Textron Systems is part of Textron, a $14 billion, multi\-industry company employing 35,000 talented ... This Role_** We are seeking a dedicated and detail\-oriented Engineering Applications Analyst to join our team\. The successful candidate will be responsible for… more
- General Dynamics Information Technology (Washington, DC)
- …GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest ... capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach...of full time (40 hours a week or more) helpdesk experience. Work experience can be substituted for Education.… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The ER&R Support Center Analyst will need to process requests from stakeholders, determine the needed information, and articulate a response through both phone and ... and emails and complete outreach as necessary. The Support Analyst must maintain a high level of accuracy, attention...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized… more
- Johns Hopkins University (Baltimore, MD)
- The **Senior Technical Support Analyst ** assists clients experiencing procedural or operating difficulty with the use of desktop computing equipment, applications, ... computer parts. + Troubleshoots effectively based on learned knowledge. + Uses helpdesk ticketing system to track and document work. + Connects networked printers.… more
- Howard University Hospital (Washington, DC)
- …and positive patient outcomes. Howard University Hospital seeks to hire a Systems analyst who will embrace our rich and historic tradition of excellence. If you ... deployment, and stabilization of Kronos/UKG new releases Partner with Senior Analyst to provide continuing application support and maintenance for the Kronos/UKG… more
- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The **Application Support Analyst I** works with the Application Manager, other Application Support Analysts, and the training team to develop, ... maintain clinical applications within the Epic system. This includes assistance with Helpdesk support for assigned Epic applications, as well as collaboration with… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …is located in the Office of the Chief Financial Officer As an Budget Analyst , you will monitor spending rates of plans that have been developed and submitted ... Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health,… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …Budget and Planning Division, Coordination and Reporting Branch. As a Supervisory Budget Analyst , you will Work on activities that promote, sustain and improve the ... Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health,… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …Integrity Assurance Division, Technical Support Branch. As an Supervisory Operations Research Analyst , you will manage the Risk Analytics Section, containing a staff ... Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health,… more
- Public Consulting Group (Annapolis, MD)
- …administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage multiple projects and clients simultaneously ... requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of...members from EDPlan Innovations + Coordination with Technical Business Analyst to articulate change requests and product feedback and… more
- TekSynap (Rockville, MD)
- …and respond to all calls immediately. + Document all assistance in the existing Helpdesk Log including date, time, name of user, problem, and action taken at the ... Point and Outlook. **Overview** We are seeking a System Analyst to join our team supporting various Nuclear Regulatory...and secure environments. We are looking for a system analyst that has experience with system analyst … more
- Three Saints Bay (Washington, DC)
- …data entry, application review and processing, case archiving, records management, helpdesk , and other case or administrative support services. + Supervises, ... directs, and coordinates the activities and schedules of supervisors/team leads, analyst staff and other contract staff. + Fosters a work environment that respects… more
- General Dynamics Information Technology (Washington, DC)
- …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service ... WHAT YOU'LL NEED TO SUCCEED: * Required Experience: 3-6 years of helpdesk experience, Required Technical Skills: CompTIA Security+ (DoD 8570 Compliance) * Security… more
- Design To Delivery Inc (Washington, DC)
- …the Managing Director, Deputy Managing Director, and primarily Supervisory Procurement Analyst with projects related to policies, data, training, and systems. The ... the PSCs with questions about MCC systems and coordinate with the system helpdesk as needed. e. Reviews and processes PSC timesheets. f. Participates in weekly… more
- Alaka'ina Foundation Family of Companies (Aberdeen, MD)
- …management in operating more efficiently and effectively. + Provide budgetary and program analyst services. These services include but are not limited to tracking of ... screenshots and supporting documentation to answer audit samples. + Provide GFEBS Helpdesk services to address and resolve system issues between stakeholders. +… more