- TEKsystems (Baltimore, MD)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- Leidos (Fort Meade, MD)
- …every opportunity. **Additional Notes:** + The Layer-1 Cabling Manager will report to the IT Service Delivery Manager and will work closely with ... implement remediation strategies. + Manage relationships with network equipment vendors and service providers. + Negotiate contracts and ensure that vendors meet … more
- SHI (Annapolis, MD)
- … Delivery Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/18723/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5122/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-5122_… more
- Deloitte (Mclean, VA)
- M&A IT Strategy and Diligence Manager The US M&A and...years of IT M&A due diligence or M&A IT Service Delivery Experience in the following ... will end on 2/28/2025. Work you'll do As an IT Strategy Manager , you will lead and...cost analysis models, benchmark analysis, synergy analysis, contract analysis, IT -related transition service agreement schedules, high-level integration,… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- IT Program Portfolio Manager Job ID: 250010...the operational and strategic levels as they apply to IT service delivery models. Assesses variables ... Statement** **The incumbent of this position functions as a IT Program Portfolio Manager with responsibility for...teams and any combination of work to faciliate the delivery of complex IT projects and programs.… more
- Capital One (Mclean, VA)
- Senior Manager , Product Management - Delivery Pipelines Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one ... mission to change banking for good! As a Product Manager on the Delivery Experience Product team,...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- TekSynap (Washington, DC)
- …technicians, including hiring, training, and performance evaluations. + Experience in managing IT service desks in government, public sector, or large-scale ... help desk technicians and effectively communicates with end-users, stakeholders, and IT staff. + **Customer Service Orientation:** Prioritizes user satisfaction… more
- General Dynamics Information Technology (Rosslyn, VA)
- …5 years) coordinating an organization's shift toward implementing and executing modern IT delivery methodologies (eg, DevSecOps, Agile, AIOps). + Experience with ... related experience **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Project Manager will deliver the...in a timely manner. + Oversee and manage the IT Infrastructure team ensuring optimal performance and delivery… more
- Microsoft Corporation (Washington, DC)
- …closely with Datacenter Operations and other engineering partners to define and implement IT service delivery processes, establish service level ... team within CDS is seeking a **Senior Technical Program Manager , IT Process and Standardization** to drive...work, up to 50%. **Responsibilities** + Define and manage IT service delivery processes, including… more
- General Dynamics Information Technology (Washington, DC)
- …Delivery and Integration Manager ** joining our team to evolve the IT Service Desk for the Department of Energy, National Nuclear Security Administration. ... into opportunity as a ** Delivery and Integration Manager ** with GDIT. A career in enterprise IT...ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement,… more
- NTT America Solutions, Inc. (Annapolis, MD)
- …or equivalent Six Sigma certification required and maintained. + Experience with an IT service provider, data center or SaaS preferred. **PHYSICAL REQUIREMENTS** ... and thrive. **Your day at NTT DATA** The Senior Manager , IT Project Management oversees the people...who lead internal information system-specific projects from initiation to delivery . Manages and prioritizes the project stream, working with… more
- IHG (Washington, DC)
- …supplier resources and deliverables which will involve interfacing with the supplier's Service Delivery Manager . Supplier oversight includes ticket queue ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...and locals alike. **About the Manager of IT Services position** The Manager IT… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Senior IT Project Manager (Administrator VI) Salary $84,229.00 - $136,003.00 Annually Location Baltimore City Job Type Full Time Job Number 0886-MDTA-08/2024 ... + Benefits Description Open to All Qualified Candidates EXECUTIVE SERVICE This position serves at the pleasure of the...to achieve these goals. Nature of Work: The Senior IT Project Manager is an integral role… more
- CACI International (Arlington, VA)
- …maintain service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services utilize ... Senior Program Manager ( IT Operations) Job Category: Project...5 direct reports. This position is responsible for the delivery of a broad portfolio of performance-based IT… more
- General Dynamics Information Technology (Washington, DC)
- …in ITIL v4 + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, and Problem Management ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Systems Manager ** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Washington, DC)
- …with ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, Change Management, ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Operations Manager ** with GDIT. A career in enterprise IT means… more
- Deloitte (Mclean, VA)
- …Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting ... Coordinate with various functions including sales, legal, finance and delivery to act as a strategic risk advisor to...help ensure a seamless risk management experience for client service executives. + Ensure that contracting requirements are met… more
- IBM (Baltimore, MD)
- …that embraces your unique skills and experience. Your Role and Responsibilities As a Delivery Manager (Sr. DM), you will lead a portfolio of project work ... Strong knowledge of HRIS systems (eg, PeopleSoft, Workday, or SAP) and service delivery tools. + Demonstrated experience with project reporting/financial… more
- Humana (Annapolis, MD)
- …Professional collaborates with the business portfolio team to align the IT portfolio and demand. The Senior Portfolio Management Professional work assignments ... evaluation of variable factors. The Senior Portfolio Management Professional collaborates with IT Leadership, Technology Business Management team and the IT … more