- Georgetown Univerisity (Washington, DC)
- …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...Information Systems Technology department at the Law Center. The Technician duties include, but are not limited to: +… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members… more
- TekSynap (Silver Spring, MD)
- …to being fully certified within 30 days of hire) **Overview** We are seeking a Deskside Tier 2 Technician to join our team supporting the FDA in Silver ... resolved by Tier 1 are escalated to Tier 2 and Tier 3....a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help… more
- TAD PGS, Inc. (Laurel, MD)
- …status updates as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor ... experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be… more
- Orion Consortium (Columbia, MD)
- + The Hardware Technician 2 provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- General Dynamics Information Technology (Bethesda, MD)
- …and act as a point of escalation for a team of Senior, Mid-Level and Junior Tier 2 support agents and Service Delivery Managers in conducting root cause ... 5 + years of related experience **Job Description:** **VIP Support Technician ** Seize your opportunity to make...an overview of the issue(s) is presented clearly to Tier 3 support + Work collaboratively with… more
- Indigo IT, LLC (Baltimore, MD)
- …are up to date and secure. JOB RESPONSIBILITIES: + Provide Tier 1, Tier 2 , and Tier 3 technical support for the Department of Homeland Security and ... POSITION SUMMARY: Indigo IT is seeking to add an IT Systems Technician to our growing field support team. This team is integral to ensuring the technology used… more
- SAIC (Rockville, MD)
- …to detect and resolve problems across HHS and partner sites. **Responsibilities:** + Provide on-site Tier 2 level deskside support for end user desktops and ... **Description** **SAIC is hiring a Deskside Support Technician to support ...of technical issues. + Identify recurring issues resolvable by Tier 1 staff and support development of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … TECHNICIAN II WILL MAKE AN IMPACT * Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and ... Video endpoints. * Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and… more
- TAD PGS, Inc. (Laurel, MD)
- …degree or equivalent work experience + Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. + Must have a valid ... (MCP), Microsoft Certified Systems Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize data for monthly status reports ... Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support ,Remote Access,Technical Support ,Troubleshooting **Experience:** 2 + years… more
- GovCIO (Camp Springs, MD)
- …encrypted. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support , including but not limited to hardware ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite Apple and wireless support... Technician to provide onsite Apple and wireless support for our federal customer. This position will be… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 desk side support experience. Diploma may be substituted ... Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support … more
- CACI International (Annapolis Junction, MD)
- Telecommunication Technician Job Category: Information Technology Time Type: Full...You will serve as Tier 1 and Tier 2 support for configuration, ... Voice and Video endpoints. You will also serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for… more
- TEKsystems (Catonsville, MD)
- …and refreshed devices -SCCM Imaging or similar tool -Application installs -Active Directory 2 . Experience troubleshooting various tier 1/ 2 hardware & ... 11, so they are looking to hire a Desktop Technician . They will be starting with their corporate head...requires them to upgrading over 800 devices. The lead technician will be responsible for managing the day to… more
- COMSO, Inc (Annapolis Junction, MD)
- Telecommunication Technician (TS/SCI w/ POLYGRAPH REQUIRED) Annapolis Junction, MD...Description: + Serve as Tier 1 and Tier 2 support for the ... removals of Voice and Video endpoints + Serve as Tier 1 and Tier 2 support for the configuration, troubleshooting of user profiles within the Skype for… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... to new or first-time users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk … more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Help Desk **Skills:** Customer Service,Microsoft Office,Remote Desktops,Technical Support ,Troubleshooting **Experience:** 2 + years of related ... to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional attitude and appearance providing excellent customer… more
- Leidos (Laurel, MD)
- …today!** **Your Main Objective:** The Hardware Technician provides Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, ... greatest work is ahead!** If you're a talented Hardware Technician with a TS/SCI polygraph clearance, we want to...Flexible Schedules, Discounted Stock Purchase Plans, Education and Training Support , Parental Paid Leave, and more! Don't miss out… more
- Epsilon, Inc (Alexandria, VA)
- …or chat) to remedy technical issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked ... **Account Management Technician I** **Who is Epsilon:** Epsilon is an...allows you the flexibility to work from home in support of Epsilon's USPTO APR Customer. **Our Customer's Mission**… more