- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW TECHNICAL SUPPORT AGENT (PART-TIME) As a technical support agent , you will handle blended inbound phone interactions with residential and ... first call resolution through problems solving and effective call handling + Research systems to find missing information as...Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge,… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER AGENT (DAYS) As a Call Center Agent , you will be either dedicated to a specific project or handle blended inbound and outbound ... first call resolution through problems solving and effective call handling + Research systems to find missing information as...Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge,… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER AGENT (WEEKENDS) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide ... of clients. In this role, you will work weekends handling inbound inquiries, assisting callers with product and process-related...Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge,… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... first call resolution through problems solving and effective call handling + Attend meetings and training and review all...Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge,… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound customer ... first call resolution through problems solving and effective call handling + Attend meetings and training and review all...Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge,… more
- Mass Markets (Las Cruces, NM)
- …and public sector positions. In this role, you will work weekends handling inbound calls, troubleshooting basic technical issues, assisting callers with product and ... first call resolution through problems solving and effective call handling + Research systems to find missing information as...Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge,… more
- Mass Markets (Las Cruces, NM)
- …team + Ensure first call resolution through problems solving and effective call handling + Attend meetings and training and review all new training material ... to stay up-to-date on changes to program knowledge, systems, and processes + Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? We provide all new employees with world-class training, so all… more
- Mass Markets (Las Cruces, NM)
- …resolution as needed. + Ensure first-call resolution through problem-solving and effective call handling . + Attend meetings and training and review all new training ... material to stay up-to-date on program knowledge, systems, and process changes. + Adhere to all attendance and work schedule requirements. CANDIDATE QUALIFICATIONS… more
- KBR (Fort Bliss, TX)
- …in nature. + Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities ... team. + Ability to be innovative and be an agent for change. + Good verbal and written communication...employees, prepare reports for upper management and facilitate/disseminate information. MATERIAL & EQUIPMENT DIRECTLY USED: + Use of Land… more
- Teleperformance USA (El Paso, TX)
- …you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is ... + Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of...content that may be deemed inappropriate and/or contain explicit material + Attention to detail + Ability to be… more