- Robert Half Office Team (Edina, MN)
- …you thrive in a fast-paced environment where excellent service is prioritized? We're hiring Call Center Representatives to join our team in the Twin Cities, MN! ... to customers. Requirements Qualifications: + 1+ year of experience in a call center , customer service, or customer support role preferred. + Excellent verbal and… more
- Transdev (St. Paul, MN)
- …or watch an overview video at https://youtu.be/ilO5cv0G4mQ We're Hiring for a Call Center Representative in Roseville, MN! Transdev is proud to ... to the work schedule in order to handle the call volume and contractual requirements, unless request made by...Full Time Req ID: 47859 Pay Group: UD5 Cost Center : 55872 The above statements are intended to describe… more
- SPAR (Minneapolis, MN)
- **Overview** ** Call Center Representative** SPAR, a worldwide leader in consumer solutions, is growing, and we want **YOU** to be part of our expanding team! ... We're hiring ** Call Center Representatives** who are passionate about delivering exceptional customer service. If you thrive in a fast-paced environment, enjoy… more
- US Bank (St. Paul, MN)
- …the pros and cons of basic Data Architecture and ETL concepts - Experience with Call Center , Contact Center , and Digital Channel datasets and data ... connections - Power BI experience preferred, but not required - Ability to work with risk, compliance, and regulatory agencies - both internal and external - Excellent analytic skills with the ability to extract, collect, organize, analyze and interpret trends… more
- Prime Therapeutics (St. Paul, MN)
- …drives every decision we make. **Job Posting Title** Clinical Pharmacy Technician/ Call Center exp required-REMOTE **Job Description** Evaluates and authorizes ... approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. **Responsibilities** + Determines appropriateness for medications. Communicates decision to physicians, physician`s office… more
- Fairview Health Services (Minneapolis, MN)
- …This position partners with key stakeholders to drive medication safety, customer service, process improvement, clinical and formulary programs and initiatives and ... regulatory compliance. This is a 1.0 FTE, day/evening shift position at our Kasota Avenue pharmacy location in Minneapolis (about a mile from the University of Minnesota). Provide clinical, formulary and pharmacotherapy expertise and act as a resource to… more
- Evolent (St. Paul, MN)
- …and processes. + **Design & Configuration:** Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Hilton (St. Paul, MN)
- …minimum qualifications:** + Minimum two \(2\) years of professional work experience in large call center operations \(more than 500 seats\) or contact center ... to ensure ongoing service performance is maintained; manage real\-time call volume of a worldwide contact center with over 5,000 team members\. + Manage call… more
- Allied Universal (Eden Prairie, MN)
- … Center , security/alarm monitoring center or other closely related call center environment + Military experience + College degree in management, ... world, Allied Universal!** Allied Universal(R) is hiring a Global Security Operations Center (GSOC) Supervisor. The Global Security Operations Center (GSOC)… more
- Fairview Health Services (St. Paul, MN)
- …management skills Preferred Qualifications: + Post secondary education + One or more years call center customer service experience + One or more years customer ... service and resolution - whether it's a simple phone call or the urgency of dealing with an emergency...to provide. This position will work in our Contact Center located out of our Midway Campus in St.… more
- Bachman's Inc. (Minneapolis, MN)
- …beauty to life. Bachman's Order Center is looking to add an experienced Call Center Associate to their team. Candidates should be skilled in accurate data ... Order Center Associate Full Time Position: Sunday-Saturday, hours vary between 8-5pm Bachman's is committed to creating a caring environment while inspiring a… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- State of Minnesota (St. Paul, MN)
- …**Minimum Qualifications** Four (4) years of progressive, professional experience in a call center environment providing customer service related to employee ... + Ability to plan, organize, and successfully manage competing priorities, deadlines, and call center scheduling. + Advanced proficiency in using Microsoft Word,… more
- Huntington National Bank (Minnetonka, MN)
- …management software such as Verint, Aspect, or Genesys + Solid understanding of call center operations and experience using workforce management software. + ... to detail, and the ability to work collaboratively with call center leadership and colleagues to achieve operational objectives Preferred Qualifications:… more
- Concentrix (St. Paul, MN)
- …follow best practices in solutioning and security/data protection. + Understanding of call center business operations. + Experience in conducting software/ ... support for CCaaS services to Concentrix CCaaS (Cloud Contact Center ) clients in a managed services environment. Experience in...call center solution testing and supporting UAT. + A Plus:… more
- Evolent (St. Paul, MN)
- …At least 1-2 years in a customer service role, in a healthcare setting is required. + Call Center Experience: At least 1 year in a call center ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Robert Half Office Team (Minneapolis, MN)
- …phone calls from customers such as members, providers, and facilities in a call center environment * Identifying and assisting with various customer needs ... Computer Systems and software relevant to the role. * Experience working in a Call Center environment. * Knowledge of Call Center Operations and best… more
- Minnesota Visiting Nurse Agency (Minneapolis, MN)
- …or rescheduling appointments for more complex clinics and services using a call center , electronic health record, and departmental technology. Answers inquiries ... involving complex analytical problem-solving skills * One year experience in a call center with emphasis in a customer service/medical industry. * 6 Months… more
- Lumen (St. Paul, MN)
- …excellent customer service skills * The desire to work in a complex 24x7 call center . * Demonstrated proficiency with trouble ticketing application as well as ... Security +, JNCIP-SEC, NSE4/5 * 5 + year of technical customer call center experience. * Associate degree in Engineering, Electronics, Networks or related… more