- Pearson (Annapolis, MD)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …enterprise risk management, continuous innovation, and excellence in mission performance and customer service ! The Business Process Analyst shall become ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- CAI (Annapolis, MD)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleIT Analyst - IT Customer Solutions Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.14 ... is open to current WSSC Water employees only. TheIT Analyst - IT Customer Solutionswill work closely...honorable discharge or Certificate of Satisfactory Completion of Military Service , the spouse of an eligible veteran who has… more
- Oracle (Annapolis, MD)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Koniag Government Services (Baltimore, MD)
- Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD. This ... Tuknik Government Services, a Koniag Government Services company, is seeking a SOC Analyst to support TGS and our government customer in Baltimore, MD/Durham,… more
- CACI International (Fort Meade, MD)
- …the role of Target Digital Network Analyst (TDNA), Digital Network Exploitation Analyst (DNEA), or MOS equivalent depending on service . + Experience working ... SIGINT Analyst (Technical Targeting Officer - TTO) Job Category:...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- Johns Hopkins University (Baltimore, MD)
- We are seeking a **_Business Analyst , Student Accounts_** who will report to the Director of University Student Accounts and will support a shared service team ... Refunds, Third-Party and Student Payments, and Collections, ensuring seamless service delivery, process efficiency, and compliance with institutional policies and… more
- Johns Hopkins University (Baltimore, MD)
- …lab, or conference room computing needs. Manage the recording, prioritization, and tracking of customer service requests, and resolve Level 1 and Level 2 issues ... workspace design. + Identify and recommend ways to improve efficiency. + Communicate customer service requirements to management in order to evaluate additional … more
- Johns Hopkins University (Baltimore, MD)
- …to support the overall mission of the organization. + Deliver high-value customer service that reinforces the Planning & Architecture group's leadership ... central element of this work, and the Space Planning Analyst will complement the team of planners and architects....needed. + Commitment to the mission of the University, customer service , and best practices in data-driven… more
- CBRE (Annapolis, MD)
- Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
- Cardinal Health (Annapolis, MD)
- …into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
- Highmark Health (Annapolis, MD)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- Link Solutions Inc (Adelphi, MD)
- …is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a ServiceNow Analyst to join our team at Adelphi, MD. + Must be a US Citizen + DoD… more
- Applied Technology Services (Baltimore, MD)
- …posting is for a pending award. As a Salesforce Platform Specialist & Analyst , you will leverage advanced administration and development skills to optimize and ... you will play a key role in maintaining Salesforce Sales Cloud, Service Cloud, and Education Cloud, improving student engagement, and fostering a sustainable,… more
- BAE Systems (Baltimore, MD)
- …Endpoint Manager, VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service , analytical, and communication skills for initial issue ... achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- Systems Technologies, Inc. (Hanover, MD)
- Functional Analyst Location Hanover, MD Job Setting On-site Job Category Analyst Apply Now ... The company is seeking mid-level and senior Functional Analyst to provide SETA support in Hanover, MD. RESPONSIBILITIES...successful execution of programs and projects that will achieve customer expectations, as well as align with Army doctrine,… more
- Cleo (Annapolis, MD)
- …ERP systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process flows align ... **Business Analyst ** Remote - US The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain,… more