- PennyMac (Phoenix, AZ)
- …and effective service to customers while maximizing employee production and quality. As the AVP Customer Experience you will monitor workflows and queues to ... the complete mortgage journey. A Typical Day The Assistant Vice President Customer Experience will lead multiple teams and monitor Customer Service… more
- Zurich NA (Phoenix, AZ)
- Construction Professional Liability Underwriter (Sr. OR AVP Level) 117341 Zurich is seeking an experiencedConstruction Professional Liability Underwriter, (Sr. Level ... III or AVP Level IV)to join our National Accounts Construction team...determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed… more
- Humana (Phoenix, AZ)
- …a part of our caring community and help us put health first** AVP of IT Service Management is responsible for Humana's enterprise Incident, Problem Management, ... a background in production tech operations, and a strong focus on customer relationship management. **Key Responsibilities** + Provide the vision, plan, and… more
- CVS Health (Phoenix, AZ)
- …in new and exciting ways every day. Aetna is recruiting for an AVP , Business Operations who is responsible for developing Medical Policy & Program Solutions ... partners/customers/vendors; works to establish collaborative relationships by fostering excellent customer response and appropriate problem resolution. + Leading a… more
- USAA (Phoenix, AZ)
- …a customer or employee experience . + Demonstrated understanding of customer experience management as a business philosophy. + Robust and comprehensive ... did. We're working as one to build a great experience and make a real impact for our members....Creates strategic focus on world class member and employee experience , exceptional service and relationship building. Collaborates across respective… more
- MUFG (Tempe, AZ)
- …required to maintain data consistency **Qualifications:** + 5+ years technology industry experience in Banking & Financial Services sector + 5+ years' experience ... in Regulatory Reporting function using **Axiom SL** + 5+ years of experience in data management, data analytics **Business Acumen:** + Must have experience in… more
- MUFG (Tempe, AZ)
- …enforced and maintain high service standards. . Make independent decisions regarding customer requests weighing impact based on risk and drawing on overall banking ... knowledge and experience . . Provide guidance and training to assigned colleagues,...**Requirements:** . Must-Have* *Minimum 4 years of financial services experience *Minimum 4 years of Treasury Management experience… more
- SitusAMC (Phoenix, AZ)
- …for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your ... or progress + Support the Product/Business Owner in managing customer expectations for project deliverables + Keep leadership informed...or technical school or equivalent combination of education and experience + 6+ years related experience in… more
- Humana (Phoenix, AZ)
- … engagement and creating high efficiency business processes. Fusing customer experience with technology platforms integrating transactional, interaction ... journeys and use data to identify opportunities for enhancing the customer experience through personalization, segmentation, and behavioral insights. +… more
- Utilities Service, LLC (Tempe, AZ)
- …and create new solutions, identify inefficiencies, and provide feedback to enhance customer experience . + Ability to make practical, realistic and timely ... and approach new customers as a respected partner. + Strong level of customer service, with experience working collaboratively and consultatively with customers.… more
- SitusAMC (Phoenix, AZ)
- …education and experience + Minimum of 8+ years of industry and/or relevant experience , typically with 2+ years in an AVP level role or external equivalent. ... At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that...with others to ensure that proposed solutions meet demonstrated customer needs, are feasible to implement, and can be… more
- Prime Therapeutics (Phoenix, AZ)
- …larger projects working closely with internal and external stakeholders to ensure superior customer and client experience + Define and validate business needs ... or related area of study, or equivalent combination of education and/or relevant work experience ; High School Diploma or GED equivalent required + 3 years of work … more
- J&J Family of Companies (Phoenix, AZ)
- …& Optimization + Coordinate rollup of pipeline review,s with Sales Leadership (VP, AVP , RM, and ESA Level Reviews) using a consistent methodology focusing on next ... + A minimum of 8 years of relevant business experience is required. + A minimum of 4 years...enterprise mindset decision-making is preferred. + Excellent understanding of customer , business intelligence and industry trends is preferred. +… more