- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT ... Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support...Required Experience: 2+ years of experience working in a service desk or customer service … more
- CAI (Phoenix, AZ)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you...and **remote** . **What You'll Do** + Provide General IT end-user support + Utilize excellent customer service… more
- Cognizant (Phoenix, AZ)
- …operational transformation to own the business in a secure environment. **Role: Service Desk Technician** **Location: Mesa, AZ** **Mandatory skills:** Work ... experience in supporting service desk (Preferable experience in managing a team that supports IT hardware, IT Equipment Refresh, new application rollout… more
- Daisy Brand (Casa Grande, AZ)
- …Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end ... workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act...address reported issues and act as onsite support for IT projects + Update progress and resolution for reported… more
- Pearson (Phoenix, AZ)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing… more
- BAE Systems (Phoenix, AZ)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing… more
- V2X (Yuma, AZ)
- …Navy, US Air Force, US Army, or US Coast Guard equivalent + Prior military service , preferably USN or USMC, in the IT , Intelligence, Cryptological, or Aviation ... with integrity, respect, responsibility, and professionalism. Responsibilities + Computer Systems Analyst + We have an opportunity for a Helpdesk Analyst… more
- Evolent (Phoenix, AZ)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on… more
- MUFG (Tempe, AZ)
- …**Job Summary:** Flood Insurance and Post Boarding Corporate Banking Middle Office Analyst is broadly responsible for the operations activities relating to the ... policies. The Team works closely with the Portfolio Managers and Customer Service groups, ensuring all required documents are reviewed for completeness within… more
- TEKsystems (Tempe, AZ)
- … side/hands-on support for incidents and service requests that are escalated from the IT Service Desk at each of the customer locations Top Skills ... and hardware refreshes . Provide back-up support for the IT Service Desk . Follow...A+ Certification . N+ Certification . Certified Desktop Support Analyst (HDI) . MCP (Windows 7) . MCSA (Windows… more
- TekSynap (AZ)
- …determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information ... hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches,… more
- V2X (Yuma, AZ)
- …Air Force, US Army, US Coast Guard, or US Navy equivalent + Prior military service in the IT , Intelligence, or Aviation support communities + Experience with ... for a NavMPS FSR (Fleet Support Representative) Computer Systems Analyst at MCAS Yuma, AZ: The NavMPS FSR Computer...base and will learn to assist the PMA-281 Help Desk with customer Fleet-wide support. As an intern, you… more