- Humana (Phoenix, AZ)
- **Become a part of our caring community and help us put health first** The Inbound Contacts Representative 2 represents the company by addressing incoming ... telephone, digital, or written inquiries. The Inbound Contacts Representative 2 performs varied activities and moderately complex… more
- Conviva (Phoenix, AZ)
- …a part of our caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, ... digital, or written inquiries. The Inbound Contacts Representative performs varied activities and moderately complex administrative/operational/customer… more
- SMBC (Phoenix, AZ)
- …impacts of fraud, and next steps in managing fraud events. + Provide support for inbound and outbound customer contacts . + Work with Operations back office to ... concept of evolved banking. **SUMMARY:** As a Fraud Support Representative , you will work with customers and internal teams...Card, and New Account Fraud + UAT/QA experience + Outbound/ Inbound call center experience. **EOE STATEMENT** We are an… more
- Mass Markets (AZ)
- …a positive and enthusiastic outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and professional manner + ... Knowledgeable regarding Internet Service Provider services. Do you know what it means to "Pair a Remote"? + Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call… more
- Mass Markets (AZ)
- …a positive and enthusiastic outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and professional manner + ... Ensure first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer claims in… more
- TEKsystems (Tempe, AZ)
- …the first point of contact for Advisors and their Investors, taking 25-30 inbound contacts daily, handling everything from simple account inquiries to supporting ... complex financial transactions. Qualifications: + Education: College degree preferred + Experience: 2+ years in a client facing service-oriented role, ideally in a team-based environment + Core Skills: High empathy and a passion for helping people, strong… more
- TEKsystems (Tempe, AZ)
- …the first point of contact for Advisors and their Investors, taking 25-30 inbound contacts daily, handling everything from simple account inquiries to supporting ... complex financial transactions. Our Financial Service Professionals spend their days on a dynamic set of activities including: - World-Class Service: You'll have the opportunity to deliver stellar experiences with each interaction, embodying our client-centric… more
- Aston Carter (Tempe, AZ)
- …the first point of contact for Advisors and their Investors, taking 25-30 inbound contacts daily, handling everything from simple account inquiries to supporting ... complex financial transactions. + Our Financial Service Professionals spend their days on a dynamic set of activities including: + World-Class Service: You'll have the opportunity to deliver stellar experiences with each interaction, embodying our… more
- TEKsystems (Tempe, AZ)
- …the first point of contact for Advisors and their Investors, taking 25-30 inbound contacts daily, handling everything from simple account inquiries to supporting ... complex financial transactions. Our Financial Service Professionals spend their days on a dynamic set of activities including: - World-Class Service: You'll have the opportunity to deliver stellar experiences with each interaction, embodying our client-centric… more
- Mass Markets (AZ)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... manner + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and… more
- HomeSafe Alliance (Phoenix, AZ)
- …assignment through delivery. + Be the "first face" of HomeSafe via inbound calls/chat/email from customers, internal colleagues, and external partners. + Ensures ... + Ensure a complete and accurate record of all contacts , both internally and externally, is maintained in the...for processing customer orders. + May function as designated representative for move accounts. + May perform other related… more
- HomeSafe Alliance (Phoenix, AZ)
- …proactively establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by example, and ... + Ensure a complete and correct record of all contacts , both internally and externally, is kept in the...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more